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moonlight drop still not fixed :(


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#1 Lamia4

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Posted 02 May 2018 - 01:28 AM

killed 2 moonlights in ch 5 and 6 only 2 members got loot- 1 member got 5 eggs and the 2nd member got 2 eggs- and the rest of the raid got nothing at all :< 


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#2 mscocca

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Posted 02 May 2018 - 01:36 AM

Hello Lamia4,
 
I am sorry about this issue you have experienced.
 
I’ll pitch it in the right place.
 
Thank you for your continuous support to the game,
 
If you have any other enquiries, just let me know and I’ll be happy to help.
 
See you in game!
 
:kis:

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#3 Draobyek

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Posted 02 May 2018 - 01:54 AM

Just going to pitch this in.

 

They found the root cause late last night, as the drop system code rewards VIP and non-VIP users differently. It's having a VIP that is causing this issue.


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#4 Lamia4

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Posted 02 May 2018 - 04:50 AM

Just going to pitch this in.

 

They found the root cause late last night, as the drop system code rewards VIP and non-VIP users differently. It's having a VIP that is causing this issue.

so should i have vip or not?  or are they going to fix it so we can use vip and or not ? 


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#5 mscocca

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Posted 02 May 2018 - 04:52 AM


Hello Lamia4,

They pinpointed the issue and are going to fix it later today. In the meanwhile, in order to receive Enraged Moonlight Flower's personal rewards do not use VIP.

Thank you for your patience,

See you in game!

:kis:

Edited by mscocca, 02 May 2018 - 05:06 AM.

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#6 Lamia4

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Posted 02 May 2018 - 05:04 AM

Hello Lamia4,

They pinpointed the issue and are going to fix it later today. In the meanwhile, in order to receive Enraged Moonlight Flower's personal rewards do not use VIP .

Thank you for your patience,

See you in game!

:kis:

 okie thanks~


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