Didn't Received a e-mail confirmation for my ticket

Hello there, posted a ticket in support last night, the warpportal site showed me my ticket number, but the confirmation e-mail didn't reached my e-mail, i really need to know is the ticket has puted or nope.

 

edit: checked spam and all other things

Edited by JonathanAPJ, 18 June 2018 - 12:10 PM.

I am also curious as to this- I had made a WP support account a few days ago but was unable to submit a ticket and never got a confirmation email for creating the support account.  I tried to "resend verification email" in support account preferences page, but that does not seemed to have done anything right.

 

Also, I was able to get a ticket submitted today with a ticket number, but no confirmation email of the ticket is present right now either.

I am also curious as to this- I had made a WP support account a few days ago but was unable to submit a ticket and never got a confirmation email for creating the support account.  I tried to "resend verification email" in support account preferences page, but that does not seemed to have done anything right.

 

Also, I was able to get a ticket submitted today with a ticket number, but no confirmation email of the ticket is present right now either.

 

When you tryed to resend verification email, you got in the same page right? =/

Greetings,
Thank you for the report.

The staff has started an investigation on the issue. Please see staff response on the following link for more info.

https://forums.warpp...ubmission-error

When you tryed to resend verification email, you got in the same page right? =/

 

Yes- trying to resend verification email only brought up my account preferences page again without any further info (and no verification email in my inbox).