Important Notice Regarding Payment Methods 06/29 - WarpPortal News - WarpPortal Community Forums

Jump to content


Photo

Important Notice Regarding Payment Methods 06/29


  • This topic is locked This topic is locked
26 replies to this topic

#1 AndraSyte

AndraSyte

    Awarded #1 Troll

  • Community Managers
  • 666 posts
  • Playing:ROSE Online

Posted 28 June 2018 - 09:35 AM

Hello Everyone,

 

Please note that PayPal and Credit Card payments are unavailable at this time as a WarpPortal Payment option. The issue is currently being looked into and updates will be posted once it has been resolved. 


  • 1

#2 AndraSyte

AndraSyte

    Awarded #1 Troll

  • Community Managers
  • 666 posts
  • Playing:ROSE Online

Posted 29 June 2018 - 09:30 AM

We thank you for your patience everyone! Both PayPal and Credit Card payment methods are now accessible. 


  • 0

#3 dadarkling

dadarkling

    I am New.

  • Members
  • 6 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 29 June 2018 - 12:29 PM

Credit card payment is not accessible.  Just tried it less then a minute ago!


  • 0

#4 AlsonFam

AlsonFam

    Too Legit To Quit

  • Members
  • 1181 posts
  • Playing:Ragnarok Online
  • Server:chaos

Posted 29 June 2018 - 08:42 PM

Credit card still has the error message.  :yawn:


  • 1

#5 Greenfu

Greenfu

    Amateur Blogger

  • Members
  • 225 posts
  • Playing:Ragnarok Online
  • Server:Classic Loki

Posted 30 June 2018 - 01:26 AM

We thank you for your patience everyone! Both PayPal and Credit Card payment methods are now accessible. 

Hello , I just tried the paypal method, still bugged.

 

Would you please check again?

 

Thanks


  • 0

#6 dadarkling

dadarkling

    I am New.

  • Members
  • 6 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 30 June 2018 - 10:30 AM

Still no update on the wp payment!


  • 0

#7 Realbeast

Realbeast

    Amateur Blogger

  • Members
  • 166 posts

Posted 30 June 2018 - 06:13 PM

still down, i wanna give u guys my money lol


  • 0

#8 Greenfu

Greenfu

    Amateur Blogger

  • Members
  • 225 posts
  • Playing:Ragnarok Online
  • Server:Classic Loki

Posted 30 June 2018 - 08:22 PM

still down, i wanna give u guys my money lol

+1 Lol


  • 0

#9 luquetas

luquetas

    I made it Off Topic

  • New Members
  • 13 posts

Posted 01 July 2018 - 08:39 AM

Pls Fix this we want to pay


  • 0

#10 Greenfu

Greenfu

    Amateur Blogger

  • Members
  • 225 posts
  • Playing:Ragnarok Online
  • Server:Classic Loki

Posted 01 July 2018 - 09:17 AM

Pls Fix this we want to pay

Yeah I had a months over didnt vip my acc. the drop rates is -_-.


  • 0

#11 Tarokpogi

Tarokpogi

    I made it Off Topic

  • Members
  • 12 posts
  • Playing:Nothing

Posted 01 July 2018 - 11:14 AM

still bugged :(   cant use credit card


  • 0

#12 dadarkling

dadarkling

    I am New.

  • Members
  • 6 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 01 July 2018 - 01:39 PM

Free wp for everyone! :p_love:   4 days and still can't!


  • 0

#13 Krexus

Krexus

    I made it Off Topic

  • Customer Service Management
  • 25 posts
  • LocationMars
  • Playing:Nothing

Posted 01 July 2018 - 02:01 PM

Hello Everyone,

 

Thank you for the reports. The PayPal Payment option has been resolved and operational as intended.

 

However, Credit Card Payment option is unavailable at this time as a WarpPortal Payment option.

 

The issue is currently being looked into and updates will be posted once it has been resolved. 

 

Please use alternative payment methods for the time being. Thank you!


  • 0

#14 Greenfu

Greenfu

    Amateur Blogger

  • Members
  • 225 posts
  • Playing:Ragnarok Online
  • Server:Classic Loki

Posted 01 July 2018 - 06:37 PM

Sounds great to paypal payment methods.

 

Cant wait to power up tonight!

 

You know its time to me for farm MVP cards.


  • 0

#15 Krexus

Krexus

    I made it Off Topic

  • Customer Service Management
  • 25 posts
  • LocationMars
  • Playing:Nothing

Posted 03 July 2018 - 08:05 AM

Greetings,

 

The Credit Card payment option is operational. Thank you for your understanding and patience. If you witness any issues, please submit a support ticket. 


  • 0

#16 IJNRakki

IJNRakki

    Amateur Blogger

  • Members
  • 108 posts
  • Playing:Ragnarok Online
  • Server:Thor

Posted 04 July 2018 - 10:41 PM

So I tried purchasing with Paypal, and it's still not working. So then I tried submitting a ticket and guess what, "Ooops. Something went wrong. This has been logged and reported.

Please try again later, or submit a ticket detailing the error you are encountering at the Support site:"


  • 0

#17 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 05 July 2018 - 12:12 AM

So I tried purchasing with Paypal, and it's still not working. So then I tried submitting a ticket and guess what, "Ooops. Something went wrong. This has been logged and reported.

Please try again later, or submit a ticket detailing the error you are encountering at the Support site:"

 

Hello there,

Please register a support account and/or try a different web browser to send the ticket. Ensure the ticket content is not too lengthy. If the issue persists contact Xealot on forums.


  • 0

#18 AlsonFam

AlsonFam

    Too Legit To Quit

  • Members
  • 1181 posts
  • Playing:Ragnarok Online
  • Server:chaos

Posted 06 July 2018 - 05:37 AM

My credit card cannot made 2nd payment after I made the 1st payment  :hmm:  It said "Declined: 15005- This transaction cannot be processed."


  • 0

#19 AlsonFam

AlsonFam

    Too Legit To Quit

  • Members
  • 1181 posts
  • Playing:Ragnarok Online
  • Server:chaos

Posted 13 July 2018 - 06:30 PM

My credit card cannot made 2nd payment after I made the 1st payment  :hmm:  It said "Declined: 15005- This transaction cannot be processed."

 

So no respond on this issue? I still face this kind of issue every time I made the 1st payment. 


  • 0

#20 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 15 July 2018 - 05:19 AM

So no respond on this issue? I still face this kind of issue every time I made the 1st payment. 

 

Please submit a ticket to Payment Support, the staff will need to look into the issue closely on the affected account [reference].


  • 0

#21 Savio619

Savio619

    I made it Off Topic

  • Members
  • 28 posts
  • LocationGoa India
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 17 August 2018 - 05:47 AM

Can't Recharge WPE on all modes... And before you say ticket- Tried 3times to log a ticket to payment support and all the time i get error. Been like an entire week.. 


  • 0

#22 Sinueq

Sinueq

    I made it Off Topic

  • New Members
  • 17 posts

Posted 17 August 2018 - 08:41 PM

Is anyone having issue on purchasing WPE via Asiapay option? why i keep being direct back to warpportal website when i press the proceed button....


  • 0

#23 Hogbae

Hogbae

    Too Legit To Quit

  • Members
  • 1247 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 18 August 2018 - 02:59 AM

Is MercadoPago still an option to WPE? It still appears as an option for me...


  • 0

#24 Varitas

Varitas

    Too Legit To Quit

  • Retired
  • 1017 posts
  • Twitter:@CM_Varitas
  • LocationEVERYWHERE!
  • Playing:Nothing

Posted 21 August 2018 - 03:44 PM

Hello, if you were previously having issues recharging through any of the following services: 
 

AsiaPay
PayEasy
MercadoPago

Please check again now as the previous issues were having should be resolved now.   If you continue to have issues please send a petition to Warpportal Support.  

  • 1

#25 Hogbae

Hogbae

    Too Legit To Quit

  • Members
  • 1247 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 22 August 2018 - 08:26 AM

 

Hello, if you were previously having issues recharging through any of the following services: 
 

AsiaPay
PayEasy
MercadoPago

Please check again now as the previous issues were having should be resolved now.   If you continue to have issues please send a petition to Warpportal Support.  

 

 

Hi Varitas, I remember reading somewhere that MercadoPago would be discontinued as an option to purchase WPE. But since it still appears as an option for me, I'd like to confirm this before purchasing.

 

I'm taking by your post that it should still work?


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users