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#1 Reddagh

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Posted 11 October 2018 - 11:49 AM

In WP site I can not log in, every time I click on Login nothing happens, I tried with Google Chrome, firefox or IE, but nothing works, someone helps me with that.


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#2 VModCinnamon

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Posted 11 October 2018 - 09:18 PM

Hello,

 

Is this the page you are having login issue with?

https://www.warpport...ount/login.aspx

 

 

Would you be kind to tell us where are you connecting from?


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#3 Reddagh

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Posted 13 October 2018 - 02:40 PM

Hello,

 

Is this the page you are having login issue with?

https://www.warpport...ount/login.aspx

 

 

Would you be kind to tell us where are you connecting from?

 

It took a while to respond, but it is from this page that I can not log in, I already tried chrome, firefox and IE, I'm on windows 7 (I do not know if this part of windows is necessary) but I can not login at all, I put login and password and when I click nothing happens, it is as if the login button did not work.

 

I also tried changing my IP to see if this was the problem or something, but still nothing has changed.


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#4 VModCinnamon

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Posted 13 October 2018 - 08:52 PM

I'd suggest against IP changes (geographically) as it may cause issues.

Please go ahead and contact WP support staff for assistance by sending in a ticket.

 

How to send a ticket guide:
https://forums.warpp...support-system/


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