Bugs and more Bugs unanswered
#1
Posted 27 October 2018 - 06:48 PM
#2
Posted 27 October 2018 - 07:49 PM
Hi there,
1) For what it's worth, they have acknowledged the channels breaking down.
We're aware of the current channel issues. The channel issues should not affect other areas of the game, and should not disrupt playing as long as the affected channels are avoided. We will notify you before any additional maintenance.
The explanation we were given is that the machine that hosts channels 1 through 5 broke down. It is off site, in another state in fact, so repairing it will be up to the people there. Unfortunately nothing we can do about it.
2) Regarding the party bug, VCRs tested a patch late Friday that seems to have fixed the issue. That should be available at the next maintenance.
#3
Posted 28 October 2018 - 09:40 AM
Hi there,
1) For what it's worth, they have acknowledged the channels breaking down.
The explanation we were given is that the machine that hosts channels 1 through 5 broke down. It is off site, in another state in fact, so repairing it will be up to the people there. Unfortunately nothing we can do about it.
2) Regarding the party bug, VCRs tested a patch late Friday that seems to have fixed the issue. That should be available at the next maintenance.
I understand, I hope they solve it soon, now ... What about the sudden falls of the game? It closes out of nowhere and without warning, and I have been playing for 3 years with the same computer and it had never happened, is it a mistake that they are aware of? Why is consulting the Chat All and many people the same thing happens ...
#4
Posted 28 October 2018 - 12:16 PM
That's honestly strange and at least I don't know what the cause of it is. I was logged in all last night without any disconnects whatsoever. There's not too much info we've received. Things that might help speed up solving the issues are getting answers from players. If you and your friends are experiencing it a lot and are willing to contribute your information, I'd be glad to forward it to the team.
- Are they crashes or disconnects? If its a crash then your game should have a dmp log that would be helpful. I don't remember if one is made for disconnects.
- Do you know if it happens to individuals or is it simultaneous across: all players on a map, all players on a channel, or all players on the server?
- Have you noticed any patterns? Specific areas, specific skills being used, specific monsters?
- Do you use a VPN? Do you use custom files?
There's a lot that can be going on so this is especially hard to pin down.
#5
Posted 28 October 2018 - 06:04 PM
That's honestly strange and at least I don't know what the cause of it is. I was logged in all last night without any disconnects whatsoever. There's not too much info we've received. Things that might help speed up solving the issues are getting answers from players. If you and your friends are experiencing it a lot and are willing to contribute your information, I'd be glad to forward it to the team.
- Are they crashes or disconnects? If its a crash then your game should have a dmp log that would be helpful. I don't remember if one is made for disconnects.
- Do you know if it happens to individuals or is it simultaneous across: all players on a map, all players on a channel, or all players on the server?
- Have you noticed any patterns? Specific areas, specific skills being used, specific monsters?
- Do you use a VPN? Do you use custom files?
There's a lot that can be going on so this is especially hard to pin down.
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