Level Up or Warp Portal ? Who is to blame for not being able to play ? - Bug Hunt - WarpPortal Community Forums

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Level Up or Warp Portal ? Who is to blame for not being able to play ?


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#1 trintinaglia

trintinaglia

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Posted 18 November 2018 - 03:05 PM

Good evening .... I am extremely annoyed at the lack of respect since playing with your players. People who have the account by the company Level Up Games has since 12/11/2018 without access to the game and we have no feedback from the company about when it will return the access normally. I use VIT, EXPERIENCE GEM and I do not know if they will give me back the days I lost these items, outside that we spend with the game and want to play the same.
It is a complete neglect and abandoning what they are doing leaving their users more than 114 hours without being able to access the game they invested.
Level Up plays the blame for the Warp Portal, and Warp Portal gives no return.
We had a bad day in Brazil and all they wanted was to play, but unfortunately we did not have a return and the holiday was over and we stayed like ???? Just sucking the finger.


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#2 adonomages

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Posted 24 November 2018 - 05:51 AM

For days we have not been able to log in via lvlup, we do not have WP's opinion just apologizing for the inconsistent.  more 15 days ago with this error loguin many who played Rj by lug gave up we are the last line of players that remain of lvlup would be very difficult to transfer the character to a WP account or open the migration as ragnarok, so it is difficult to without any prediction of logon return

For days we have not been able to log in via lvlup, we do not have WP's opinion just apologizing for the inconsistent.  more 15 days ago with this error loguin many who played Rj by lug gave up we are the last line of players that remain of lvlup would be very difficult to transfer the character to a WP account or open the migration as ragnarok, so it is difficult to without any prediction of logon return


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