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Stop Nerfing My VIP Rates!


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#1 Fuuton

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Posted 25 March 2019 - 01:08 PM

Again with this BS you [kittens], i just paid for my vip a few days ago and you want to take my vip rates off while i'm in an instance??? [more kittens]

Damn right im going to let this be known.

vip_is_gone_again.png

 


Edited by VModCinnamon, 25 March 2019 - 01:55 PM.
Mod Edit: Kittens are cute.

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#2 Jerbear

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Posted 25 March 2019 - 01:38 PM

VIP server hiccups sometimes, nothing new.

 

When you relog it'll fix itself (assuming the VIP server isn't down entirely)

 

If you're an instance when it occurs, then yes, it sucks, but it happens to all of us.


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#3 VModCinnamon

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Posted 25 March 2019 - 02:02 PM

All right, as we handle the matter through the private messenger,

I have went ahead and re-opened the original post.

 

This issue as far as I know is recurring, it is a technical most likely and it may hit the same user more than once.

That's said, if any other is experiencing this do let us know here. It would be required to send tickets. If you do, send their numbers to my inbox.

For the time being, I have notified the GM staff as well as Campitor.


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#4 Scuba

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Posted 25 March 2019 - 03:28 PM

This is the best executed report ever.


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#5 Fuuton

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Posted 26 March 2019 - 12:07 AM

i'll repost here what i mentioned to cinn and camp since we're actually trying to resolve this crap:

- My vip was due to expire on march 25th, but i forget the exact time.
- I had vip'd on either the 23rd or the 24th for an extra month, putting my new expiration date at april 24th
- Its possible that somehow the old vip ran out at the exact time i was instancing, and when it did, the client no longer recognized the new VIP until logout/login was completed.

If anyone happens to experience something similar, or even better - can actively test it - then that would be awesome.


Edited by Fuuton, 26 March 2019 - 12:07 AM.

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#6 Bohem

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Posted 26 March 2019 - 04:29 AM

speaking of VIP, can we re-work its perks? 

 

I want the VIP buff to last at least 1 hr instead of 30 mins =S

 

and/or increase VIP buff states to all state +10 =S

 

that would be nice


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#7 VModCinnamon

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Posted 26 March 2019 - 05:06 AM

speaking of VIP, can we re-work its perks? 

 

I want the VIP buff to last at least 1 hr instead of 30 mins =S

 

and/or increase VIP buff states to all state +10 =S

 

that would be nice

 

Personally speaking, the current VIP package is in need of a "buff" or rather tweaks to make it more worthwhile. That or we need kRO VIP system, supposedly allows the user to purchase VIP through in-game means (missing details sorry!).

 

Though this topic is not the right place to discuss the same, so I'd strongly suggest anyone with interest to open a proposal topic in this section or even bump an existing one, if applicable.

 

On topic,

This bug has caused inconvenience to the users. Such as, stories of users turning in their Bio4 quest count thinking that they have VIP, which in fact at that given moment VIP perks bugged out. The only remedy is to make sure that you have VIP, which is by logging out then logging back in entirely. Sadly, you cannot do that in instanced zones.

How often this may happen is unknown, though there have been a handful of reports with the same as the OP.

The investigation is ongoing.


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#8 Batima

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Posted 26 March 2019 - 06:05 AM

Personally speaking, the current VIP package is in need of a "buff" or rather tweaks to make it more worthwhile. That or we need kRO VIP system, supposedly allows the user to purchase VIP through in-game means (missing details sorry!).

 

Though this topic is not the right place to discuss the same, so I'd strongly suggest anyone with interest to open a proposal topic in this section or even bump an existing one, if applicable.

 

On topic,

This bug has caused inconvenience to the users. Such as, stories of users turning in their Bio4 quest count thinking that they have VIP, which in fact at that given moment VIP perks bugged out. The only remedy is to make sure that you have VIP, which is by logging out then logging back in entirely. Sadly, you cannot do that in instanced zones.

How often this may happen is unknown, though there have been a handful of reports with the same as the OP.

The investigation is ongoing.

 

I relogg when this happens, but, u clairly knows it don't fix NOTHING.

Anyways, my porpouse for this, is the same thing I ask on friday FAQ, something like, Re-enter instance or something. 

 

When we pay for plus exp/drop, we are injured by this. We never will know that 0.000000000000001% more of drop means a MVP card.

 

The administrator need to trace this, not only a person will be mad with this, everyone who support u, will.

 

We aren't begging for any compensation, we just want a fix.


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#9 Boyeteers

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Posted 26 March 2019 - 06:35 AM

140% drop then 190% vip drop is the same as 100% drop rate they said. They need to put more on vip. We don’t just pay sumthin and get +7 buffs and extra storage where EMB oda buff is a lot better. But ye I did encounter that before when I ran out of vip so I gotta relog and it’s frustrating.

Edited by Boyeteers, 26 March 2019 - 06:37 AM.

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#10 Batima

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Posted 26 March 2019 - 07:56 AM

And, about proposals/suggestion.

I see so much TOPIC's without any interaction of CM/GM, the last compilation update topic:
https://forums.warpp...ns-compilation/
last update: 23 December 2017 - 05:16 AM.

:(
 
"

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#11 Sazaki

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Posted 26 March 2019 - 07:59 AM

W6tPmuN.png

 

sad


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#12 Bohem

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Posted 26 March 2019 - 10:37 AM

Personally speaking, the current VIP package is in need of a "buff" or rather tweaks to make it more worthwhile. That or we need kRO VIP system, supposedly allows the user to purchase VIP through in-game means (missing details sorry!).

 

Though this topic is not the right place to discuss the same, so I'd strongly suggest anyone with interest to open a proposal topic in this section or even bump an existing one, if applicable.

 

On topic,

This bug has caused inconvenience to the users. Such as, stories of users turning in their Bio4 quest count thinking that they have VIP, which in fact at that given moment VIP perks bugged out. The only remedy is to make sure that you have VIP, which is by logging out then logging back in entirely. Sadly, you cannot do that in instanced zones.

How often this may happen is unknown, though there have been a handful of reports with the same as the OP.

The investigation is ongoing.

 

 

got it ! i posted it on suggestion section of the forum !


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#13 Fuuton

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Posted 26 March 2019 - 11:43 AM

 

And, about proposals/suggestion.

I see so much TOPIC's without any interaction of CM/GM, the last compilation update topic:
https://forums.warpp...ns-compilation/
last update: 23 December 2017 - 05:16 AM.

:(

 

i'd have to agree with this. not only does the suggestion area get very little love from cm/gm team, but it gets even smaller amounts of love from actual players. a lot of people check the main chat section and patch notes only, which is one of the reasons that i try to reword my 'requests' into something that seems like it is not a request but actually is, so i can get away with posting it in the main chat section lol.
 


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#14 CaptainSunbear

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Posted 26 March 2019 - 01:36 PM

I posted a suggestion there many months ago. I asked in the weekly FAQ and it got replied to for that week.

I know that feel Fuuton.

Nowadays it feels like the weekly FAQ is the only place we can go to to be hopeful to get a response, and even then the response can’t or doesn’t please many people.

Or on a topic thread like “refusing to continue paying for power creep” where we are then told that they are reading what people are saying.

It just feels like a hard sell to go to the suggestion forums when weekly FAQ or a hot topic is a much better place to go drop that idea since it’s related to the conversation in the thread.
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#15 Boyeteers

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Posted 26 March 2019 - 02:04 PM

We’ll look into this!
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#16 CaptainSunbear

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Posted 26 March 2019 - 02:57 PM

We’ll look into this!


Reeeeeeee lmaoooooo
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#17 Fuuton

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Posted 26 March 2019 - 04:02 PM

I posted a suggestion there many months ago. I asked in the weekly FAQ and it got replied to for that week.

I know that feel Fuuton.

Nowadays it feels like the weekly FAQ is the only place we can go to to be hopeful to get a response, and even then the response can’t or doesn’t please many people.

Or on a topic thread like “refusing to continue paying for power creep” where we are then told that they are reading what people are saying.

It just feels like a hard sell to go to the suggestion forums when weekly FAQ or a hot topic is a much better place to go drop that idea since it’s related to the conversation in the thread.

no kidding, and it sucks too because if you even word your topic remotely like you're asking for something.. it gets moved over to that section.

whenever that happens im like "F... that just became a lost cause :( "

CMs bring me sadness when they move topics off of the main chat area. you guys should just combine that section with the main chat area, or start allowing requests/proposals to be made in the main area. they'll never get the attention needed in an offbeat area of the forums that few people travel to.


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#18 CaptainSunbear

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Posted 26 March 2019 - 04:19 PM

Let's be real, they have a smaller team, we know some stuff can be done and some stuff can't be done without the studio.

I don't personally have VIP, but it seems it went haywire, Hopefully you guys can get some time extended or something for this inconvenience since there really isn't much else you can do but wait for their response and solution for this matter.

And as for the lost causes, well yeah I guess if we were to post in the section where they belonged they wouldn't really get seen.

Ima be honest, I just started posting in the FAQ section because I started seeing some stuff come up and I wanted to voice my concerns but I mean, one thing is to have a space to write down our concerns and another to see things being resolved or have some sort of way to know that it will eventually be resolved. I mean, I saw a topic about guild storage from almost 3 years ago pop up and I'm like "oh man, some stuff just can't be done right away?" 

I'll still post here because well, I would like to see a few more changes that would bring more people in. Wonder where feedbacks and suggestions can be dropped at that can get the studio's attention  :p_idea:


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#19 Batima

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Posted 27 March 2019 - 02:55 AM

Let's be real, they have a smaller team, we know some stuff can be done and some stuff can't be done without the studio.

I don't personally have VIP, but it seems it went haywire, Hopefully you guys can get some time extended or something for this inconvenience since there really isn't much else you can do but wait for their response and solution for this matter.

And as for the lost causes, well yeah I guess if we were to post in the section where they belonged they wouldn't really get seen.

Ima be honest, I just started posting in the FAQ section because I started seeing some stuff come up and I wanted to voice my concerns but I mean, one thing is to have a space to write down our concerns and another to see things being resolved or have some sort of way to know that it will eventually be resolved. I mean, I saw a topic about guild storage from almost 3 years ago pop up and I'm like "oh man, some stuff just can't be done right away?" 

I'll still post here because well, I would like to see a few more changes that would bring more people in. Wonder where feedbacks and suggestions can be dropped at that can get the studio's attention  :p_idea:

So many suggestion for no one delivery.

 

If we get time extend for this, will sounds like a "shut up", and don't care, this happens for years, there's nothing uncommon to this happens, just login, change map and tadam! ur vip rates gone.

We just want for what we support, sometimes sounds like a toxic for new players, but, I don't know if someone is comming yet to iRO, and we are important as new player, just want a good server, without bugs that needs years for fix.

 

Don't like to be ignore when suggest something, if you can't bring this, just say no, we will know read this.

 

 

But the things that we have, need to work 100%. I know ur team is really small, but, we lost peoples when EU ppl got banned. We need improves to server, it's time to think about this, because we lost so much people per mounth. 


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#20 lorenz1375

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Posted 27 March 2019 - 03:26 AM

Reminds me of the good ol agit lord suggestion
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#21 Agonizing

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Posted 28 March 2019 - 11:03 AM

All right, as we handle the matter through the private messenger,

I have went ahead and re-opened the original post.

 

This issue as far as I know is recurring, it is a technical most likely and it may hit the same user more than once.

That's said, if any other is experiencing this do let us know here. It would be required to send tickets. If you do, send their numbers to my inbox.

For the time being, I have notified the GM staff as well as Campitor.

 

This is gravity's way of dusting things under the rug. Gravity politics FTW!!!

 


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#22 pao0

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Posted 28 March 2019 - 12:14 PM

I posted a suggestion there many months ago. I asked in the weekly FAQ and it got replied to for that week.

I know that feel Fuuton.

Nowadays it feels like the weekly FAQ is the only place we can go to to be hopeful to get a response, and even then the response can’t or doesn’t please many people.

Or on a topic thread like “refusing to continue paying for power creep” where we are then told that they are reading what people are saying.

It just feels like a hard sell to go to the suggestion forums when weekly FAQ or a hot topic is a much better place to go drop that idea since it’s related to the conversation in the thread.

 

we're reading what you're sayong. yes, we're reading it. reading. only.

every. thread. ever.


Edited by pao0, 28 March 2019 - 12:15 PM.

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#23 Batima

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Posted 28 March 2019 - 12:27 PM

Someone said, weekly faq?

Poor boy.... hahahaha


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#24 PIayboy

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Posted 30 March 2019 - 11:27 AM

damn nerf you scary.. nerf plz. :heh:


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