Let's be real, they have a smaller team, we know some stuff can be done and some stuff can't be done without the studio.
I don't personally have VIP, but it seems it went haywire, Hopefully you guys can get some time extended or something for this inconvenience since there really isn't much else you can do but wait for their response and solution for this matter.
And as for the lost causes, well yeah I guess if we were to post in the section where they belonged they wouldn't really get seen.
Ima be honest, I just started posting in the FAQ section because I started seeing some stuff come up and I wanted to voice my concerns but I mean, one thing is to have a space to write down our concerns and another to see things being resolved or have some sort of way to know that it will eventually be resolved. I mean, I saw a topic about guild storage from almost 3 years ago pop up and I'm like "oh man, some stuff just can't be done right away?"
I'll still post here because well, I would like to see a few more changes that would bring more people in. Wonder where feedbacks and suggestions can be dropped at that can get the studio's attention
So many suggestion for no one delivery.
If we get time extend for this, will sounds like a "shut up", and don't care, this happens for years, there's nothing uncommon to this happens, just login, change map and tadam! ur vip rates gone.
We just want for what we support, sometimes sounds like a toxic for new players, but, I don't know if someone is comming yet to iRO, and we are important as new player, just want a good server, without bugs that needs years for fix.
Don't like to be ignore when suggest something, if you can't bring this, just say no, we will know read this.
But the things that we have, need to work 100%. I know ur team is really small, but, we lost peoples when EU ppl got banned. We need improves to server, it's time to think about this, because we lost so much people per mounth.