Hello Everyone,
1. My weekly Schedule for the coming week.
Unfortunately we weren't able to pass testing this week so the patch was delayed rather than risk an extended maintenance, again.
Last week's meeting got was rescheduled due to new local lockdown restrictions. The issues were sent by email and we will request feedback as well as a new meeting.
2. Important Information
- (Repeat) As you may have heard there has been a rise in RMT related unauthorized account access cases. This is what we know so far.
- Affected accounts appear to be fairly random. Some accounts have not been touched in years. Due to this it is unlikely a game exploit as many affected users wouldn't have been in game.
- They seem to be targeting items that can quickly be converted into zeny
- The zeny is then sold on RMT websites.
- (Repeat) What you should do to be safe.
- Change your passwords; Likely the emails/accounts/passwords being accessed were part of another data breach elsewhere on the internet. My own email address has apparently been involved in 21 different data breaches. I strongly suggest changing passwords now, just to be safe.
- (Repeat) What you should do if you get accessed.
- Submit a ticket
- The GMs should NOT need you to fax in an ID for unauthorized access cases. The only time that will be needed is if two different people are trying to claim the same account.
- Restoration should only take a few days. Currently its taking longer than it should and I am working hard to try and get that fixed.
- (New) Players are reporting getting restores completed now. I would like this to go faster so I am pushing more on this subject.
- (Update 11-20-2020 5pm) If you get an account suspension message right please write in. We found the bad actors testing accounts and we are locking down every account that they tested. This is to prevent them from further taking items from players.
3. Update for 11/24/2020 Our intended patch is as follows
RO1
- Temporary Hunting Boards for Illusion Dungeons
- Bug Fixes
- Thanksgiving Event
- Black Friday Sales
- Daily Login Rewards
- Holiday EXP/Drops Event
- New Kachua
RT
- Spawn Changes
- Thanksgiving Event
- Black Friday Sales
- Daily Login Rewards
- Holiday EXP/Drops Event
- ET will now allow for one reentry.