41 replies to this topic

[Fyou]

Well, do they work?

If they do - that is practical proof that it's a network issue - which could be fixed by using lowerping/wtfast, or changing ISPs.

RO is very sensitive to network conditions - unlike most games, it doesn't really have any lag-mitigation features that would hide lag from the player.

bro tried them both, seems like I do have less lag ( i'm not 100% sure) but I still lag a lot D: does it helps if I post a picture of what the program is showing? D:

Edited by Fyou, 18 January 2013 - 05:38 PM.

[Fyou]

anyhelp plz?

[Fyou]

Draazy? o.o I guess im -_-ed then?

[DrAzzy]

This is strange. I looked back at the last Trace, i saw one thing that concerned me. Can you take a few more and look at the first hop?

It should always be 1ms or less than 1ms. If it's going higher, that's a sign of a problem with your wifi

[Axylus]

Please post the results of a WinMTR session.

[Fyou]

This is strange. I looked back at the last Trace, i saw one thing that concerned me. Can you take a few more and look at the first hop?

It should always be 1ms or less than 1ms. If it's going higher, that's a sign of a problem with your wifi

Please post the results of a WinMTR session.

@Dazzy man im telling you, I play League of Legends (USA server) and I never ever lag but ok ill try again what you told me

@Axylus thanks man ill try that

[Fyou]

here it is Dazzy :



1 1 ms <1 ms <1 ms enhwi-n3.enhwi-n3 [192.168.0.1]
2 15 ms 19 ms 11 ms 10.36.96.1
3 9 ms 9 ms 9 ms gig-0-3-0-1-nycmnyte-rtr1.nyc.rr.com [24.29.130.
14]
4 13 ms 16 ms 13 ms bun105.nycmnytg-rtr001.nyc.rr.com [184.152.112.1
4]
5 12 ms 30 ms 13 ms bun6-nycmnytg-rtr002.nyc.rr.com [24.29.148.250]

6 18 ms 20 ms 14 ms 107.14.19.24
7 19 ms 12 ms 18 ms ae-1-0.pr0.nyc30.tbone.rr.com [66.109.6.161]
8 43 ms 33 ms 30 ms 216.55.0.145
9 139 ms 47 ms 49 ms vb1011.rar3.washington-dc.us.xo.net [216.156.0.2
]
10 37 ms 40 ms 40 ms 207.88.14.161.ptr.us.xo.net [207.88.14.161]
11 53 ms 50 ms 45 ms xe-0.equinix.asbnva01.us.bb.gin.ntt.net [206.223
115.12]
12 50 ms * 47 ms ae-6.r20.asbnva02.us.bb.gin.ntt.net [129.250.3.1
9]
13 115 ms 138 ms 123 ms ae-2.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.5
]
14 120 ms 112 ms 124 ms ae-2.r05.lsanca03.us.bb.gin.ntt.net [129.250.5.8
]
15 126 ms 117 ms 147 ms xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net [198.
72.90.170]
16 113 ms 115 ms 120 ms portal.demarcation.gravityus.com [204.2.170.50]

17 116 ms 116 ms 117 ms www.playragnarok.com [128.241.93.60]

[Fyou]

Axylus here it is D:


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| enhwi-n3.enhwi-n3 - 0 | 680 | 680 | 0 | 1 | 25 | 1 |
| 10.36.96.1 - 0 | 680 | 680 | 7 | 12 | 155 | 8 |
| gig-0-3-0-1-nycmnyte-rtr1.nyc.rr.com - 0 | 680 | 680 | 7 | 10 | 30 | 18 |
| bun105.nycmnytg-rtr001.nyc.rr.com - 0 | 680 | 680 | 8 | 18 | 182 | 13 |
| bun6-nycmnytg-rtr002.nyc.rr.com - 0 | 680 | 680 | 8 | 17 | 122 | 17 |
| 107.14.19.24 - 0 | 680 | 680 | 8 | 16 | 60 | 18 |
| ae-1-0.pr0.nyc30.tbone.rr.com - 0 | 680 | 680 | 8 | 14 | 114 | 12 |
| 216.55.0.145 - 2 | 653 | 646 | 29 | 41 | 205 | 38 |
| vb1011.rar3.washington-dc.us.xo.net - 2 | 637 | 626 | 36 | 55 | 219 | 51 |
| 207.88.14.161.ptr.us.xo.net - 27 | 330 | 241 | 36 | 46 | 175 | 42 |
| xe-0.equinix.asbnva01.us.bb.gin.ntt.net - 8 | 520 | 479 | 42 | 52 | 225 | 47 |
| ae-6.r20.asbnva02.us.bb.gin.ntt.net - 8 | 522 | 482 | 43 | 57 | 216 | 46 |
| ae-2.r21.lsanca03.us.bb.gin.ntt.net - 9 | 509 | 465 | 108 | 123 | 291 | 111 |
| ae-2.r05.lsanca03.us.bb.gin.ntt.net - 8 | 518 | 477 | 104 | 116 | 291 | 116 |
|xe-0-0-0-15.r05.lsanca03.us.ce.gin.ntt.net - 10 | 494 | 447 | 0 | 124 | 297 | 120 |
| portal.demarcation.gravityus.com - 9 | 513 | 470 | 108 | 120 | 295 | 114 |
| www.playragnarok.com - 11 | 482 | 432 | 105 | 120 | 290 | 115 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

[Axylus]

Axylus here it is D:

[…]

Your WinMTR results indicate that at least 8% of your packets are being dropped by the gateway xe-0.equinix.asbnva01.us.bb.gin.ntt.net, which is sufficient to cause noticeable lag in RO. The gateway in question is owned by NTT, who are Gravity's ISP.

You should forward the results (in HTML format) to both Gravity and your own ISP and hope that it leads to a resolution.

To save a copy of the results in HTML format:

• In WinMTR, press "copy HTML to clipboard".
• Open Notepad.
• Press control-V.
• Save the document with a file name that has the extension "html".

[Fyou]

Your WinMTR results indicate that at least 8% of your packets are being dropped by the gateway xe-0.equinix.asbnva01.us.bb.gin.ntt.net, which is sufficient to cause noticeable lag in RO. The gateway in question is owned by NTT, who are Gravity's ISP.

You should forward the results (in HTML format) to both Gravity and your own ISP and hope that it leads to a resolution.

To save a copy of the results in HTML format:

• In WinMTR, press "copy HTML to clipboard".
• Open Notepad.
• Press control-V.
• Save the document with a file name that has the extension "html".

so I guess I should show it to Gravity right? since I don't have any more problems with lag in other apps or games D:

[Axylus]

You should send the results to both Gravity and your ISP because I'm not certain who is at fault.

Edited by Axylus, 21 January 2013 - 07:11 AM.

[DrAzzy]

so I guess I should show it to Gravity right? since I don't have any more problems with lag in other apps or games D:

Oh my god! 8% packet loss?! No wonder you're lagging!

That's horrible! And it's on NTT's server, so gravity should be able to show it to NTT and tell them to clean up their act (NTT is gravity's ISP)

[Fyou]

Oh my god! 8% packet loss?! No wonder you're lagging!

That's horrible! And it's on NTT's server, so gravity should be able to show it to NTT and tell them to clean up their act (NTT is gravity's ISP)

Mmmmm how can I show it to them man? can't you do that for me? D:

[DrAzzy]

Mmmmm how can I show it to them man? can't you do that for me? D:

Submit a ticket via the support ticket system ( support.warpportal.com ) containing that WinMTR log, pointing out the bad hop.

[Fyou]

where is that? can you give me a link plz?

[Fyou]

bump? where I can get this ticket ?

[Axylus]

bump? where I can get this ticket ?

To submit a support ticket:

• Navigate to the WarpPortal Support Center.
• Choose "register" and then create an account.
• Choose "submit a ticket".
• Complete and submit the forms that are presented.

Remember to attach a copy of your WinMTR results in HTML format to the ticket (you'll have to run WinMTR again).

Edited by Axylus, 28 January 2013 - 08:30 PM.