6 replies to this topic

[nippox]

I did several tests here. I'm using Windows 7 64bits OS.
I installed the dragon saga, but when I tried to play this error always appear.

I hope for solution to resolve this problem, I tried to reinstall game and gateway, I did gateway's update and also I download dragon saga again.
I tried to disable UAC and nothing.

Someone could help me ?
Thanks.

[Bullie]

Run Dragon Saga through Gateway.

Meaning open Gateway.
->Games
->Play Dragon Saga.



Should work then.

[Aramis]

Run Dragon Saga through Gateway.

Meaning open Gateway.
->Games
->Play Dragon Saga.



Should work then.

Please attempt this. If this does not work, let us know the process that you used so we can better assist you.


Thank you,


Aramis
WarpPortal Production Team

[TeshouBako]

Yea i have this same problem too i tried everything like reinstall no working.. :/

[Anathema]

I keep getting the same error message as well and i did run it through gateway =[

[Athos]

I keep getting the same error message as well and i did run it through gateway =[

Greetings,

The problem only arises if the Gateway hasn't been updated. Therefore, try reinstalling the gateway and take notice if it patches. Once it fully patches, then try running the Dragon Saga client again and it should allow you to patch properly. Also, keep in mind that if you don't have the proper permissions then the client may not be able to update properly, so please make sure that you have the proper permissions through the UAC.

If you still run into these issues, feel free to let us know.

Thank you

Athos
Warp Portal Productions Team

[nippox]

Thank you so much for answering me, but unfortunately this error persists.
I'll try to download again (third time) a new Gateway and Dragon Saga from another source.
I did the gateway's patch, on gateway I can see "play now" option but when I try to play it, this error appear.
Also I'm using administrator permission when I tried to open gateway or when I installed it.
Only the Dragon Saga program that I can't use the administrator permission to install it, I think it's because the extension of the file is ".msi".
But to continue installing the game, permission is required, and I used it.
I disabled my UAC. Could be this the problem with this error ?