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*Paypal/Gocash/Boku payment issues 2/27*


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#1 NightGaunt

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Posted 27 February 2013 - 12:56 AM

[mod]<Oda: We are aware of the issues with Paypal/Gocash/Boku and Gwallet. We have reported this to the payment department who are working on getting it fixed as soon as they can. Right now you are able to use Ultimatepay and Credit Cards to pay. We greatly apologize for the inconvenience.>[/mod]


anyone else facing this problem? i had been trying to get some wpe with paypal only to receive this error:

This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow.


After trying few time, gave up and went to bought gocash card instead. Tried to redeem but only to face this problem:

Unable to connect. Firefox can't establish a connection to the server at testcash.gocashgamecard.com.


-_________________________-
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#2 Rirezz

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Posted 27 February 2013 - 01:07 AM

I had the same problem with paypal.
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#3 Davidwinds

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Posted 27 February 2013 - 01:11 AM

thought it was only me:-P
i tried both paypal and ultimate card:-/
none of them work
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#4 zakame

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Posted 27 February 2013 - 02:14 AM

Had that problem too but worked around it by using UltimatePay which offers its own PayPal option.
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#5 candyZ

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Posted 27 February 2013 - 02:31 AM

same here, cannot buy any wpe with paypal
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#6 Rirezz

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Posted 27 February 2013 - 04:52 AM

Tickets were sent way back, but you have to wonder how much money they're losing over an issue like this...
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#7 ilovemilk

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Posted 27 February 2013 - 05:45 AM

Tickets were sent way back, but you have to wonder how much money they're losing over an issue like this...


Their loss. Beside Azzy they don't even have a technical billing support. This is fail as a business.
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#8 Kryz

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Posted 27 February 2013 - 06:48 AM

lol i have the same problem but with boku
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#9 Heart

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Posted 27 February 2013 - 06:58 AM

lol i have the same problem but with boku

boku is annoying and chances of scam >_<
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#10 sedut

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Posted 27 February 2013 - 06:58 AM

I got same problem too but with MOL. :P Need kp really bad to upgrade that cake hat. LOL
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#11 Myzery

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Posted 27 February 2013 - 06:59 AM

All of their payment options seem a little haywire atm.
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#12 shOrtzy

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Posted 27 February 2013 - 07:02 AM

dont worry when it comes to giving them money nothing stays broken for long...
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#13 GinaKay

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Posted 27 February 2013 - 07:42 AM

Do you guys just get Invalid Pin Code when redeeming cards? That's just what I'm getting.
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#14 Myzery

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Posted 27 February 2013 - 07:48 AM

Do you guys just get Invalid Pin Code when redeeming cards? That's just what I'm getting.


That's what I got with a UGC code.
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#15 sedut

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Posted 27 February 2013 - 08:03 AM

Do you guys just get Invalid Pin Code when redeeming cards? That's just what I'm getting.


Nope, it redirected me to some page called 500 error or something. Right after click the "Place Order" option. Hope they gonna fix it soon. :pif:
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#16 GinaKay

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Posted 27 February 2013 - 09:46 AM

Oh, well at least one person's getting the same error as me, and I'm sure I'm typing this code right and haven't redeemed it yet <.<
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#17 Banjo03

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Posted 27 February 2013 - 09:49 AM

I had to try to redeem a card like ten times before it was accepted.
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#18 Davidwinds

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Posted 27 February 2013 - 10:49 AM

I had to try to redeem a card like ten times before it was accepted.


can u even redeem, it keeps saying, invalid pin
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#19 Oda

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Posted 27 February 2013 - 10:54 AM

I have alerted the payment team about this, is everyone getting an error 500 type message? It seems that Ultimate Pay is currently working, we will work to figure out what's wrong with the other options.
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#20 Tokib00m

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Posted 27 February 2013 - 11:01 AM

This transaction is invalid. Please return to the recipient's website to complete your transaction using their regular checkout flow.

I got that through paypal.

edit: - Good point, hadnt realized i hadnt put in my password (think it was cause id not long typed it in on my paypal account and im tired.)

Edited by Tokib00m, 27 February 2013 - 12:43 PM.

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#21 Rirezz

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Posted 27 February 2013 - 12:21 PM

The paypal option clearly doesn't allow the transaction to go through because it cancels out before you even get a chance to enter your password.
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#22 GinaKay

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Posted 27 February 2013 - 12:55 PM

Oda did you inform them about UGC codes too? -doesn't see UGC mentioned in your edit-. I'm sure there's something wrong with it too. Nothing but invalid pin code errors when I'm sure the code hasn't been touched on mine.
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#23 Guest_Adonis_*

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Posted 27 February 2013 - 03:34 PM

We are aware of the UGC as well. These are all being worked on.
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#24 Guest_Adonis_*

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Posted 27 February 2013 - 04:20 PM

Could everyone start trying to make payments now and let me know how it goes? That would be just great.
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#25 Myzery

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Posted 27 February 2013 - 04:54 PM

It's working now, thanks.
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