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Login issue 5/4 afternoon


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#1 terrycy

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Posted 04 May 2013 - 01:42 PM

can not login, and do not say i can not contant server ,lol

Oda: there is an issue with the login server right now, that is also effecting registrations and causing some disconnections. We are aware of the issue and are in contact with our IT team, and will have the game up and running as soon as possible. Thank you.

4:51 servers are being restarted to implement fixes, if you haven't already you will be kicked!
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#2 Menardy

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Posted 04 May 2013 - 01:43 PM

i got dc'd after an instance and now i can't login aswell.
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#3 terrycy

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Posted 04 May 2013 - 01:44 PM

yep, i am in instance too!and suddenly get a dc, then can not login~
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#4 temptations26

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Posted 04 May 2013 - 01:44 PM

Same but I got stucked and I actually cant quit game so I had to end program using task manager and now cant even log in. :(
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#5 Bestie

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Posted 04 May 2013 - 01:45 PM

Yea, just tried to enter culverts when my guildie arrived to help me - then I DC'd and cant log back in. At least I know its not just me xD hope this wont take long, tho im afraid to know cuz it IS the weekend after all....
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#6 SonicTMP

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Posted 04 May 2013 - 01:45 PM

Time to twiddle thumbs while waiting for responce.
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#7 Bestie

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Posted 04 May 2013 - 01:46 PM

And I ALSO had to use the End Program - wouldn't let me relog/exit game - Sword Art Online made me go UHOH
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#8 Oda

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Posted 04 May 2013 - 01:46 PM

We are aware of the issue and have called our IT team to investigate.
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#9 AmiiMii

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Posted 04 May 2013 - 01:46 PM

Looks like something crashed? Rofl. i was in a dungeon, entered a portal and boom. i got stuck and was like. What the heck is this?
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#10 Elleanor

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Posted 04 May 2013 - 01:46 PM

Oh I'm glad to see it's not just me.
I put in my password, buttons grey out and stays there
Posted Image
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#11 terrycy

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Posted 04 May 2013 - 01:47 PM

Hope it can be quickly, i am level48,leveling to 50 now!
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#12 xCloudxStrifex

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Posted 04 May 2013 - 01:47 PM

Yup, same with me. I hope this is a global issue and not just for a select few. =\
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#13 Bodibone

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Posted 04 May 2013 - 01:48 PM

Glad it's not just me, I was getting worried >_<
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#14 MaeCana

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Posted 04 May 2013 - 01:48 PM

Same but I got stucked and I actually cant quit game so I had to end program using task manager and now cant even log in. :(


I wanted to go to another channel but nothing happened, then I coudn't even leave Prontera so I had to do the same you did and now I can't log in either.
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#15 kujis3

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Posted 04 May 2013 - 01:48 PM

Good to see that the moderators are ready :) Hopefully it gets fixed fast.
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#16 Bodibone

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Posted 04 May 2013 - 01:49 PM

Yeah Oda jumped on this really quickly. Glad we have outstanding moderators!
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#17 Frah

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Posted 04 May 2013 - 01:49 PM

Oda, did someone trip on the cord AGAIN?
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#18 Azur3x

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Posted 04 May 2013 - 01:50 PM

Yeah i was just hoping it wasnt me just as well. just starting out and the website seems slight unresponive as well.
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#19 AmiiMii

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Posted 04 May 2013 - 01:51 PM

Time to listen to this:


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#20 MaeCana

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Posted 04 May 2013 - 01:52 PM

can not login, and do not say i can not contant server ,lol

Oda: there is an issue with the login server right now, that is also effecting registrations and causing some disconnections. We are aware of the issue and are in contact with our IT team, and will have the game up and running as soon as possible. Thank you.


Great !! TY Oda
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#21 Oda

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Posted 04 May 2013 - 01:53 PM

Oda, did someone trip on the cord AGAIN?

We have been unavoidably detained by prankish spirits. Kindly remain seated in your doom buggy please, we will continue our tour momentarily.
http://youtu.be/SS8K3Db8F48
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#22 Flipnotic

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Posted 04 May 2013 - 01:53 PM

Go figure this happens right when I get off work. I hope it gets fixed soon.
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#23 Nitro

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Posted 04 May 2013 - 01:54 PM

I just walked into Wolf Cave and pretty much lost connection on my healer. I get the issue where you enter your ID and password, but all it does is grays out the login button, wipe the password and never gets in-game...

Edited by Nitro, 04 May 2013 - 01:57 PM.

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#24 Azur3x

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Posted 04 May 2013 - 01:55 PM

Time to listen to this:

http://youtu.be/b2Chwj5JEww



Remind me slightly of dot hack strangley but I like the sound of it :o.
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#25 inuko23

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Posted 04 May 2013 - 01:56 PM

Ohh that explains why I wasn't able to change to a different channel. I couldn't log out so had to use task manager to close the game and I couldn't log back in when I launched it again either. Thanks for the fast response in letting us know.

Edited by inuko23, 04 May 2013 - 01:56 PM.

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