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Login issue 5/4 afternoon


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#551 novonaprox

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Posted 05 May 2013 - 12:47 PM

UPPP
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#552 Cepo

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Posted 05 May 2013 - 12:49 PM

Issues again.
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#553 Furin

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Posted 05 May 2013 - 12:51 PM

And I was just done with my homework, too.

Time for LoL, I guess.
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#554 Volmise

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Posted 05 May 2013 - 12:52 PM

I really do hope it's just something that went wrong and is easily fixable. It's almost like the server isn't sending or receiving data correctly.
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#555 inuko23

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Posted 05 May 2013 - 12:56 PM

I was able to login right now but still had the issue of not being able to mine rocks until I switched to channel 3
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#556 Nicemen

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Posted 05 May 2013 - 01:03 PM

<p>Yeah I tried to log in but it appears log-in error. I tried also to create &nbsp;new account but &nbsp;this what I've got&nbsp;<u>You are not allowed to view this content</u>. Then what &nbsp;should &nbsp;I do...</p>
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#557 inuko23

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Posted 05 May 2013 - 01:04 PM

^what country are you from?
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#558 Volmise

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Posted 05 May 2013 - 01:05 PM

<p>Yeah I tried to log in but it appears log-in error. I tried also to create &nbsp;new account but &nbsp;this what I've got&nbsp;<u>You are not allowed to view this content</u>. Then what &nbsp;should &nbsp;I do...</p>


That error appears when you're in a country that is not supported by iRO. Or at least that's the trend I've noticed.
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#559 Nicemen

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Posted 05 May 2013 - 01:12 PM

Is that is, why i cant connect because my country is not supported? T_T @ inuko23 I'm from the Philippines.
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#560 Volmise

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Posted 05 May 2013 - 01:13 PM

Is that is, why i cant connect because my country is not supported? T_T @ inuko23 I'm from the Philippines.


That is correct. People from the Philippines cannot play here. :<
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#561 Nicemen

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Posted 05 May 2013 - 01:19 PM

I see :( it's time to uninstall this application... Thanks!!
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#562 Gerandar

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Posted 05 May 2013 - 01:34 PM

are we getting ddossed again? -.- *sigh*
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#563 inuko23

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Posted 05 May 2013 - 01:38 PM

GM in-game just gave an ETA of 30 mins or so for fixing the issues
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#564 Warnhal

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Posted 05 May 2013 - 01:40 PM

Greetings everyone,

We are well aware of the issues occurring (items not being looted, quest items being lost, etc) and yes, they are currently being looked into.

A server restart will be required and the issue will be fixed with an estimated time of 30 minutes. Your patience is greatly appreciated.

I'll do my best to keep everyone updated!


Update: The restart will be happening now. 3:50pm PST

Update: We are experiencing some technical issues that are delaying the restart. Thanks so much for your patience everyone!
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#565 Ryogure

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Posted 05 May 2013 - 01:40 PM

GM in-game just gave an ETA of 30 mins or so for fixing the issues


Like yesterday? *Goes to sleep*
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#566 inuko23

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Posted 05 May 2013 - 01:41 PM

Greetings everyone,

We are well aware of the issues occurring (items no being looted, quest items being lost, etc) and yes, they are currently being looked into.

A server restart will be required and the issue will be fixed with an estimated time of 30 minutes. Your patience is greatly appreciated.

I'll do my best to keep everyone updated!

:no1:
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#567 Inconditus

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Posted 05 May 2013 - 03:46 PM

Is server down again? T.T
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#568 saizo

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Posted 05 May 2013 - 03:53 PM

supposedly for another 10 mins or so.. people were having issues with not being able to loot.
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#569 Bestie

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Posted 05 May 2013 - 03:55 PM

supposedly for another 10 mins or so.. people were having issues with not being able to loot.

I took a bath and made a hot pocket while im waiting ;)
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#570 MusashiKorian

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Posted 05 May 2013 - 04:00 PM

http://67.212.74.2/iro2.php

Is a page thats being circulated around for the server status.. so yeah :P
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#571 TerraBryte

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Posted 05 May 2013 - 04:02 PM

Not suprising that this happened again. They did only say yesterday that it was a patch for now till Tuesday when they put a real maint patch for this. But at least they are learning their issues now rather than later on.
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#572 Gerandar

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Posted 05 May 2013 - 04:05 PM

Not suprising that this happened again. They did only say yesterday that it was a patch for now till Tuesday when they put a real maint patch for this. But at least they are learning their issues now rather than later on.


This isn't good at all, at this vital stage in the games life they need things to go well or they risk losing a ton of the player base thus losing possible income.
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#573 toypuppets

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Posted 05 May 2013 - 04:05 PM

It would be nice if there was a new thread from someone who works here letting us know what's happening.
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#574 Bestie

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Posted 05 May 2013 - 04:05 PM

I just like how active all the support staff has been - even on the weekend ! Thanks guys ^___^
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#575 samuelsinn

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Posted 05 May 2013 - 04:06 PM

:: twiddle twiddle twiddle :: and the wait begins :) may the GMs not have to do this agine. :: waits and twiddles thumbs ::
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