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Signature Linking Error


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#1 Feuer

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Posted 07 July 2013 - 08:39 PM

OK so

 

1eu12.jpg

 

That's the image that I'm trying to use with a signature, however the uploader throws the following error

Unable to retrieve signature image dimensions, please try another image.

So then I tried breaking it into three seperate images

 

2upd0k1.jpg + 10pwt9j.jpgw8s2eh.png

 

I then received this

Unable to retrieve signature image dimensions, please try another image.
Unable to retrieve signature image dimensions, please try another image.
Unable to retrieve signature image dimensions, please try another image.

So, what exactly is going on, obviously they work, or else those images wouldn't show up. Not only that but both scenarios are also under the max size requirements. So is it a bug with the uploader or what?

 

~Feuer


Edited by Feuer, 07 July 2013 - 08:40 PM.

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#2 owaewae

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Posted 11 July 2013 - 10:54 AM

Hi!

I also have this error.

 

I have my best bet on it being a problem with the forum

I really want to change my signature from an empty box.

 

I was thinking something like this:

 

 

tumblr_mnnhvhB3Jm1qbnywto5_r1_1280_zps86

 

Isn't it a shame it doesn't work?  ._.


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#3 michaeleeli

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Posted 12 July 2013 - 02:07 AM

Previously they did a size limit up which apparently messed up most people's signatures. You can't add any image at all. They're looking into this now.


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#4 Gondai

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Posted 12 July 2013 - 03:01 AM

You sure? Feels good to hear, hope theyll fix it soon.


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#5 Channa

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Posted 14 July 2013 - 05:22 PM

ok i'm glad it's no me. geeze, just try and update my signature and giving me a headache. took me a while alone just to try and log into the forums with google chrome. the damned log in windows doesn't pop up where you can see the damned thing.


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#6 ZeroTigress

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Posted 14 July 2013 - 06:04 PM

Yeah, the last time they updated the forums, it messed up everyone's avatar. Now it seems this glitch has returned to affect signatures.
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#7 Feuer

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Posted 15 July 2013 - 10:45 PM

Sucks... a lot


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#8 ZeroTigress

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Posted 16 July 2013 - 12:08 AM

At least one CM is aware of this.

I've been looking at this for the last few days and not seeing why the boards suddenly are being so stubborn.

600 x 160px should be the maximum limitations, with a max size of 900kb


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#9 AmiiMii

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Posted 16 July 2013 - 01:56 AM

I have read up about this error before, it's something to do with the permissions of users somehow.


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#10 CSTMS

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Posted 16 July 2013 - 10:53 PM

SQL Error
An error occured with the SQL server:

mySQL query error: SELECT word_key, word_default, word_custom FROM wp_core_sys_lang_words WHERE lang_id=1 AND word_app IN ('core') AND word_pack IN ( 'public_error' )

This is not a problem with the IPS Community Suite but rather with your SQL server. Please contact your host and copy the message shown above.

← Return to the index

 

Well, that's new. I know it even says it's not related to IPB forum, but I think it is somehow.


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#11 Channa

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Posted 17 July 2013 - 02:46 AM

I had a signature before from playing ro1, wanted to update it to ro2, and now it won't let me. so i'm signatureless.
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#12 Oda

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Posted 17 July 2013 - 07:34 AM

From google it looks like some of other IPB board forums are also reporting similar issues after the latest update...permissions should be ok, restrictions were upped, and there should be no restriction to editing sigs right now. Maybe it's a conflict with some image hosting services? Which ones are you guys using?


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#13 CSTMS

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Posted 17 July 2013 - 08:37 AM

From google it looks like some of other IPB board forums are also reporting similar issues after the latest update...permissions should be ok, restrictions were upped, and there should be no restriction to editing sigs right now. Maybe it's a conflict with some image hosting services? Which ones are you guys using?

 

I tried ImageShack, TinyPic, Photobucket... and I got the same error (I've also tried with different image formats).


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#14 7164130604145954240

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Posted 17 July 2013 - 12:57 PM

having this same error... "Unable to retrieve signature image dimensions, please try another image." i've tried different hosting sites, none of them worked, always this error.. ..does anyone know how to fix this?


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#15 Freja

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Posted 17 July 2013 - 02:13 PM

having this same error... "Unable to retrieve signature image dimensions, please try another image." i've tried different hosting sites, none of them worked, always this error.. ..does anyone know how to fix this?

 

Try with a .PNG image instead


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#16 7164130604145954240

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Posted 17 July 2013 - 03:31 PM

Try with a .PNG image instead

 

I've tried mulitple different image extentions. same error.


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#17 Channa

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Posted 17 July 2013 - 04:34 PM

I always use png.  Is it because we are using google chrome? i should try firefox.

 

Ok nope, firefox no work either.


Edited by Channa, 17 July 2013 - 04:40 PM.

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#18 Freja

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Posted 17 July 2013 - 06:04 PM

PNG has the option to save the resolution information embedded into the image, so I thought that was the issue, but I just tried with that and it gave me the error too.

 

Either imgur stripped that information off, or Warpportal messed up. Probably the latter.


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#19 SeoulRin

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Posted 18 July 2013 - 02:11 AM

Yep, same issue obviously xD I thought it was my image size before but its def under the limits of 600x120.


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#20 7164130604145954240

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Posted 18 July 2013 - 10:17 AM

Is something being done to fix this.. ? Haven't really had too much feedback..... seems to be a big problem


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#21 AmiiMii

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Posted 18 July 2013 - 10:52 AM

Still happening unfortunately.

 

Multiple Extensions Don't Work

same size image not working either.

Quality Reduction Not working.

Size Reduction Not working either on either part.

 

 

Definitely not working.


Edited by AmiiMii, 18 July 2013 - 10:53 AM.

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#22 MaliMalMal

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Posted 18 July 2013 - 12:58 PM

I wanna freaking add a picture on me sig already! grrrrrrrrr


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#23 CSTMS

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Posted 18 July 2013 - 07:08 PM

Meanwhile, the media tags can be used for embedding SWF files.

[media]http://img.izismile.com/img/img4/20110211/files/1//cntower_timelapse.swf[/media]

Spoiler

 

This is not a common practice anyway and it is often forbidden for signatures (but not here, yet). I can't, though. I don't have any program to export images as SWF and I'm not going to get one.


Edited by CSTMS, 18 July 2013 - 07:44 PM.

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#24 Kei23

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Posted 18 July 2013 - 11:54 PM

Can we get this fixed please now that the game is under going it's maint. 


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#25 AmiiMii

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Posted 19 July 2013 - 08:52 AM

I wish. I really do, is it even fixable?

 

It has to be a Permissions error, something is being overlooked.


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