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[Resolved] I bought a skill in IM, but the item still doesn't show up in my purchased list


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#1 ChaosPaladin

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Posted 12 October 2013 - 10:40 AM

Well, it's actually like the title says... I bought a skill in IM for my char, but it never shows in the purchased list, even with relog.

 

The IM points are spent it and the item never shows, so what I do now?


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#2 jerremy

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Posted 12 October 2013 - 02:05 PM

Send a ticket to support team regarding this issue. It may take some time for them to answer, but it should be resolved fairly quickly and easily.


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#3 DrunkinMonkey

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Posted 16 October 2013 - 10:09 PM

this happens to me all the time almost fortnightly (IM items not showing up) it gets very annoying after awhile but just send in a ticket and wait atlest 24hrs (I usually wait 48) and if they havn't responded yet send shazo an inbox with the ticket number & he can look into it for you I have only had to do that once that I can think of though maybe twice usually within 2 days iv got my items & a reply


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#4 ChinMomo

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Posted 17 October 2013 - 08:58 PM

how to send a ticket?


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#5 ChinMomo

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Posted 17 October 2013 - 09:05 PM

Please teach me how can i solve this problem ... I purchase 3rd times get error and reduce my IM point already T.T..


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#6 DrunkinMonkey

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Posted 17 October 2013 - 11:41 PM

https://support.warp...in/Default.aspx this link should get you there its a lot easier to keep track of your tickets if u make an acc (support acc are diff to wp acc) aswell as there resolution


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