Can't convert WP to Kafra Point - Renewal Technical Support / Bug Reporting - WarpPortal Community Forums

Jump to content


Photo
- - - - -

Can't convert WP to Kafra Point


  • Please log in to reply
5 replies to this topic

#1 5680131107054320757

5680131107054320757

    I am New.

  • Members
  • 6 posts
  • Playing:Nothing

Posted 30 November 2013 - 07:15 AM

Hello, I just bought WP, however I can't convert the WP to Kafra point to my main account. (There is no menu for me to convert, however there is menu for me to convert in my sub account)

However, I am able to convert the WP to my sub account. How?

Can convert (sub account)

http://img856.images...6/4747/gnas.png

Cannot convert (main account)

http://img42.imagesh...2/4140/oaib.png


  • 0

#2 Digs

Digs

    Awarded #1 Troll

  • Members
  • 941 posts
  • Playing:Ragnarok Online

Posted 30 November 2013 - 01:18 PM

I've got the same problem as the 2nd picture, Whenever I click under Ragnarok Online and press "Convert WP Energy", nothing comes out. I'm doing it through the website btw, not through Steam.


Edited by 2309130616144539877, 30 November 2013 - 01:21 PM.

  • 0

#3 Minaekoz

Minaekoz

    I am New.

  • Members
  • 2 posts
  • Playing:Nothing

Posted 05 December 2013 - 01:17 AM

Hello, I just bought WP, however I can't convert the WP to Kafra point to my main account. (There is no menu for me to convert, however there is menu for me to convert in my sub account)

However, I am able to convert the WP to my sub account. How?

Can convert (sub account)

http://img856.images...6/4747/gnas.png

Cannot convert (main account)

http://img42.imagesh...2/4140/oaib.png

Exactly as mine! i can with my alt but not with my main. sent tickets but no reply, its been a week.. maybe i need to wait another week -_-


Edited by Minaekoz, 05 December 2013 - 01:49 AM.

  • 0

#4 Campitor

Campitor

    Darned Forever

  • RO1 Production
  • 11063 posts
  • Playing:Ragnarok Online

Posted 05 December 2013 - 09:38 AM

Greetings! Unfortunately, due to our contract with steam if your main accounts were registered through steam they will have to purchase Kafra points via steam.


  • 0

#5 Minaekoz

Minaekoz

    I am New.

  • Members
  • 2 posts
  • Playing:Nothing

Posted 05 December 2013 - 11:09 PM

Greetings! Unfortunately, due to our contract with steam if your main accounts were registered through steam they will have to purchase Kafra points via steam.

so.. what r we gonna do with the remaining WP? i wish it could at least be convert or transferred to my alt.. waiting my ticket to get reply is just frustrating. >< but guess waiting is the only option -,-


  • 0

#6 Campitor

Campitor

    Darned Forever

  • RO1 Production
  • 11063 posts
  • Playing:Ragnarok Online

Posted 06 December 2013 - 09:46 AM

so.. what r we gonna do with the remaining WP? i wish it could at least be convert or transferred to my alt.. waiting my ticket to get reply is just frustrating. >< but guess waiting is the only option -,-

You could purchase the items you want on the non-steam account and trade them to your steam account. If the item isn't tradeable the GM might be willing to help for this special case.


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users