To make this short: I bought the 30 day special VIP that is supposed to come with 1500 Kafra.
I got the VIP status, the portal shows the account has the KP but when I log in I have 0 in-game.
This has been so for almost 24 hours.
I've relogged, restarted etc. you name it. It still just shows 0.
I even put 5 dollars more for 500 WP which I haven't yet converted because if this doesn't get fixed I'm issuing a full refund for the 20$.
I've also submitted a ticket like said in the title, I've sat in a chat room a whole day and haven't received any GM support.
All I wanted out of this was a month of exp and some Kafra to spend on the event items but I have nothing and have wasted a whole day not utilizing my VIP so there's that too.
To be honest if this isn't sorted out I'm quitting the game.
If you guys need screenshots I can submit but I've already done so via the portal but a lot of people have told me to just "post on the forums" which leads me to believe the support form is completely worthless if I have to do THIS too in order to get what I paid for.
Edited by DrAzzy, 19 December 2013 - 07:29 PM.