This topic is locked
I made it Off Topic
Posted 08 January 2014 - 06:50 PM
I have already filed a ticket for my 3 accounts and just now my other 2 accounts are blocked too, even the inactive one. What the hell is wrong? Then I'll get the answer within 48 hours and I'm not sure if I'll get a response within that period and could be even longer. Could somebody from the support team address the issue immediately? It's really inconvenient that an account is being blocked without details.
PS: Making a topic in here because I don't know what to do now.
Too Legit To Quit
Posted 09 January 2014 - 07:25 AM
If you get no response within 48 hours, send a private message via Forums to CM Shazam0.
Community Member of the Month for April
Posted 09 January 2014 - 08:33 AM
You sure you didn't break any rules? 
They pay me to post.
Posted 09 January 2014 - 08:57 AM
Make sure to only create one ticket per issue. If all the accounts are under your name then that would be one ticket.
Be sure to give our support team time to respond back to you.
I made it Off Topic
Posted 09 January 2014 - 04:27 PM
@Valakas - Yep. I am 100% sure that I did not break any rules.
@Shazamo - Alright. I created one for each and on the other one, I included all of the usernames on the report.
I made it Off Topic
Posted 10 January 2014 - 03:56 PM
I think it has been 48 hours since I sent my reports. I haven't received any e-mails or reply on the support page but I assume that your support team have read my tickets and I think I need an explanation now on why my accounts were blocked. Should I message you hour by hour mr. Shazamo just for my ticket to be prioritized and have an immediate action? -______-' I am really annoyed right now.
They pay me to post.
Posted 10 January 2014 - 04:12 PM
So I spoke to the Support team, it seems a handful of accounts were blocked due to having ties to RMT, Zulie Sellers, etc. Your tickets will be answer/resolved in the near future.
I made it Off Topic
Posted 10 January 2014 - 04:23 PM
How near is that? I am not involved in any RMT, zulie seller thingies. Well hopefully I got an idea on why were my accounts blocked. I hope it would not take them years for them to contact me. Hahaha! That allegations just made me laugh, sorry.
They pay me to post.
Posted 10 January 2014 - 04:27 PM
Sorry If I made it seem that I was accusing you but that statement was supposed to be broad.
I made it Off Topic
Posted 10 January 2014 - 04:32 PM
What do you mean supposed to be board? 
Anyways, I'll just wait for your support team to contact me. I suppose I need to wait again for 2 days or longer.
They pay me to post.
Posted 10 January 2014 - 04:36 PM
Sorry! Broad. Like a general statement since I am not sure why your account is banned. I personally only ban botters and Zulie Shouters.
I'll poke our awesome support team again to see if the can assist with your ticket.
I made it Off Topic
Posted 10 January 2014 - 04:39 PM
Alright. Thanks!
I made it Off Topic
Posted 12 January 2014 - 12:30 AM
Still waiting
I made it Off Topic
Posted 12 January 2014 - 03:00 PM
And waiting...
Too Legit To Quit
Posted 12 January 2014 - 04:57 PM
And you'll wait some more.
I made it Off Topic
Posted 12 January 2014 - 06:04 PM
And I waited.. still no response.
Really frustrated since the problem happened. Why don't these support department people just tell me if I'd be able to plea for my accounts or not. I don't know if there's still hope in getting them back because everyday I have been checking my mails, this forums and the support page.
I don't know if I am just wasting my time in here messaging people.
"I'll poke our awesome support team again to see if the can assist with your ticket."
Awesome support team is not so awesome after all.
*sigh*
I made it Off Topic
Posted 14 January 2014 - 01:44 AM
Posting the reply from the support team in here for views.
Your account was permanently banned for being involved in a payment charge back issue which is a very serious offense. Unfortunately, your account will not be released under any condition. Should there be anything else we can help you with, please feel free to contact us again and we'll be more than happy to assist you."
This is all I get after waiting for a week. GOOD LORD, SUPPORT TEAM IS SO AWESOME.
Too Legit To Quit
Posted 14 January 2014 - 07:48 AM
Closing
Forums is not the place for you to post disgruntled feelings about an action taken on your Account.
If your unhappy with the Support Teams decision, you should let them know via the ticket system, or you contact a Community Manager via Forums pm system.
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