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Regarding 9-5-2014 Server Rollbacks


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#1 AlmrOfAtlas

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Posted 05 September 2014 - 05:45 AM

Campitor Here:

Due to a DB error we had to rollback the server today to 4am.

 

Any item mall purchases that were lost due to the server roll back are automatically being refunded in points. (Should be completed in the next couple hours).

 

 

Direct your QQs here. Apparently they're aware of the issue.

 

Everyone should avoid playing for the time being unless they want things to randomly disappear from their inventory and wallet.

 

Reasons why you shouldn't be playing Renewal right now:

 

Items purchased being deleted/rolled back when warping to new map?

Help my character is bugged

Is Gramps/TI broken?

Gramps EXP rollback - High TI

hmm time loop

Unable to login to a particular character

Disconect from server problem


Edited by Campitor, 05 September 2014 - 11:26 AM.

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#2 Skymaiden

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Posted 05 September 2014 - 05:50 AM

Return my stuff and zennies that disappeared when I transferred across accounts.  :puppyeye: 


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#3 fuyukikun

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Posted 05 September 2014 - 05:51 AM

glad these threads come up. i feel reluctant to go online now until the condition stabilized


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#4 KriticalAssassin

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Posted 05 September 2014 - 05:52 AM

I like how it can revert the item from the trade and make the FAW i purchased vanish but the zeny doesn't come back... lol


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#5 S207

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Posted 05 September 2014 - 05:59 AM

seems like roll back :D jajaja


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#6 KriticalAssassin

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Posted 05 September 2014 - 06:04 AM

Seems like it saves data now? I'm so confused... Not sure whether it's safe to buy stuff or do anything yet.


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#7 AlmrOfAtlas

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Posted 05 September 2014 - 06:08 AM

Seems like it saves data now? I'm so confused... Not sure whether it's safe to buy stuff or do anything yet.

 

I wouldn't try it till a CM or someone official says everything is clear. Just imagine the item recoveries they'll have to do tomorrow (today) if people carry on while the server isn't holding onto character/acc data :<


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#8 akosimaki

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Posted 05 September 2014 - 06:11 AM

not just rollbacks, but a lot of strange warping too.. ended up in nameless island after using a FLYWING o_o

 


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#9 fuyukikun

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Posted 05 September 2014 - 06:11 AM

my reaction when i buy/sell stuffs and got rollbacked:

 


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#10 Leyfa

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Posted 05 September 2014 - 06:19 AM

it is the craziest thinge ever


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#11 S207

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Posted 05 September 2014 - 06:23 AM

hope they wake up ASAP and fix this... i just become VIP yesterday and bough some stuffs, hope those stuffs wont dissapear since it happens before this >.>


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#12 KriticalAssassin

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Posted 05 September 2014 - 06:23 AM

it is the craziest thinge ever

 

Not really, last time this happened it lasted a lot longer and was doing a lot more crazy things. So it's a close second place :P
 


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#13 AlmrOfAtlas

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Posted 05 September 2014 - 06:25 AM

hope they wake up ASAP and fix this... i just become VIP yesterday and bough some stuffs, hope those stuffs wont dissapear since it happens before this >.>

 

Almost 8:30am at the office afaik. I'd be surprised if they weren't there or on their way.

 

Not that the CMs deal with these issues. They also have a 24 hour outsourced GM team.


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#14 shirotea

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Posted 05 September 2014 - 06:26 AM

I do remember something like this happened before. I think it was last year or the year before.

They announced that on a certain period of time they're gonna do maintenance or something, and warned players that whatever is done during that period won't be saved.

 

I still played because I was bored and yes, nothing I did during that time was saved.

However the random map thing didn't happen to me back then. :o


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#15 Saffire

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Posted 05 September 2014 - 06:28 AM

Ah that explains why I got warped to many different places while entering and exiting eden.

And also stuff I sold got returned to my cart, and stuff I bought didn't show up. My zeny balance remains the same though.

(Zeny is as if I never sold the item, and I never bought the item)


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#16 belenoi

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Posted 05 September 2014 - 06:43 AM

I lost holy robe and 200 aloe... at least


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#17 Andrew112

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Posted 05 September 2014 - 06:49 AM

My sister had this problem when she went to eden. Earlier her char completed all payon cave bounty and redeemed the exp, zeny and emb. Her char leveled up (base n job) then she went to eden. Instead of 1st floor, she was warped to 2nd floor small room. She went out and there were no people or npc. After that she went to 1st floor and it was normal again. When she relog again, her level drop back, zeny was less and 1 emb gone. The bounty list for payon cave was not in the quest list. Wasted time to hunt all those monsters and to lose the exp, zeny and emb. :p_sad:


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#18 hoikarnage

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Posted 05 September 2014 - 06:50 AM

Oh sure, but when I made a post about not being able to log in to characters in prontera, people mocked me.

 

Nope, it's like I was told, "You must be getting banned." Sorry guys, you must all be getting banned.


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#19 Havenn

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Posted 05 September 2014 - 06:53 AM

Okay, I am not alone XD


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#20 belenoi

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Posted 05 September 2014 - 06:54 AM

I'm scared to move now xD


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#21 fuyukikun

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Posted 05 September 2014 - 06:58 AM

by the way that weird prontera map! your friend was refering to? i also experienced that when I bwing then respawn in a prontera with no people but random low tier monsters 0_o  scary place, i just dont seem to remember how i did it though! :p_omg:

 

 

encountered a similar problem.. job exp bugged up, went from 99.8% to 0.1% and showed level up animation, but still at job 27. also, my job manual and reset stone are still in my inventory despite using them in mid TI.

 

on the warps, happened a bunch of times. gramps warped me into abyss lake. afterwards, used butterfly wing and ended up in the lower left corner of Payon, right in the water with a Ragged Zombie. after killing it, i used a flywing and ended up in Nameless Island's Abbey o_o. no idea what's going on.

 

man...this one i got from other thread, the random warps to a map which condition is unlike the original map itself seems pretty creepy.


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#22 Trance3D2Y

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Posted 05 September 2014 - 07:02 AM

Any announcement yet? What's with the censorship of information? Are aliens coming?!


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#23 Kieri

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Posted 05 September 2014 - 07:02 AM

This happened last year just hold tight and don't do anything big until they sort the issue.


Edited by Kieri, 05 September 2014 - 07:05 AM.

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#24 fuyukikun

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Posted 05 September 2014 - 07:05 AM

Oh sure, but when I made a post about not being able to log in to characters in prontera, people mocked me.

 

Nope, it's like I was told, "You must be getting banned." Sorry guys, you must all be getting banned.

 

whoops...QQ master is coming *bowing head*
 


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#25 belenoi

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Posted 05 September 2014 - 07:07 AM

This happened last year just hold tight and don't do anything big until they sort the issue.

 did they return any lost items/exp?


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