Campitor Here:
Due to a DB error we had to rollback the server today to 4am.
Any item mall purchases that were lost due to the server roll back are automatically being refunded in points. (Should be completed in the next couple hours).
Direct your QQs here. Apparently they're aware of the issue.
Everyone should avoid playing for the time being unless they want things to randomly disappear from their inventory and wallet.
Reasons why you shouldn't be playing Renewal right now:
Items purchased being deleted/rolled back when warping to new map?
Unable to login to a particular character
Edited by Campitor, 05 September 2014 - 11:26 AM.