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#1 Angelknight

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Posted 26 September 2014 - 07:33 AM

I was on my toon she started going up and up and would not stop ,so i logged out when i came back try to log her on got a Alert System Error only on that toon , I can log into my other toon but not her sent tickets but no one has read it this is my main pls help me get back on. If someone can reset her to home maybe it would fix her . thank you .


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#2 ShazamO

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Posted 26 September 2014 - 08:05 AM

Maybe your character is ascending? 

 

Please submit a ticket! Our Support team should be able to assist you.


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#3 Angelknight

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Posted 26 September 2014 - 09:35 AM

I did put in 2 ticket  told them what happen no word yet


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#4 Angelknight

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Posted 26 September 2014 - 12:59 PM

still not fix


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#5 ShazamO

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Posted 27 September 2014 - 09:23 AM

Can you send me a ticket # in a PM? I can direct it straight to the direct team.


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#6 Cleffy

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Posted 11 October 2014 - 12:32 PM

Where did you start floating up at? This could be a pretty serious bug. Typically when this happens, your character is moved to a place outside the map and it errors; so the fix is to manually input your characters position.


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