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[Solved] Server Downtime 12/17


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#1 Popcorn

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Posted 17 December 2014 - 09:39 AM

Hello Dragon Saga friends!

 

The server is taken down right now to

resolve the current database issue.

 

I will inform you as soon as I got

more informations about this.

 

Thank you for your patience

and your understanding


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#2 Phinlon

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Posted 17 December 2014 - 09:44 AM

Thanks for the information =)


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#3 stefanm

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Posted 17 December 2014 - 09:58 AM

oh i was in the cash shop buying stuff when it went down never knew there was gonna be downtime wil i get a rollback at all?


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#4 Popcorn

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Posted 17 December 2014 - 10:14 AM

oh i was in the cash shop buying stuff when it went down never knew there was gonna be downtime wil i get a rollback at all?

 

We don't know what happend for the time being. The IT team is investigating the issue right now.


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#5 stefanm

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Posted 17 December 2014 - 10:26 AM

awesome thankies muchly :D


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#6 MeteoKun

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Posted 17 December 2014 - 10:29 AM

Man, just when I was about to come from a 2 year break from the game, its down...


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#7 RedDemons

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Posted 17 December 2014 - 10:32 AM

can play now ?


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#8 stefanm

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Posted 17 December 2014 - 11:18 AM

any further news posting this uses my last post to for today :( ?????


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#9 EragonMyst

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Posted 17 December 2014 - 11:24 AM

When do you think the maintenance will end? Just curious 


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#10 MeteoKun

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Posted 17 December 2014 - 11:28 AM

When do you think the maintenance will end? Just curious 

^ a ETA or anything would be nice


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#11 Teonanacatl

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Posted 17 December 2014 - 11:36 AM

What if somebody, who already got the eventreward, which is now lost again, can not go online today anymore?

 

Will we get tomorrow the eventgift from today plus the one from tomorrow? How will it work?

 

Thanks a lot for your help :p_smile:


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#12 Popcorn

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Posted 17 December 2014 - 12:01 PM

Dragon Saga friends!

 

I got some news recently

 

First of all, the server downtime will

include the planned today's maintenance

That means, that when the servers are up again

the maintenance for today has also been done

if all goes well. So at least the downtime can

be used for something reasonable.

 

Now the really bad news:

 

All items/rewards which have been gathered

while the issue happened are unfortunately lost

Same applies to any progress you made in

the game within this period

 

But I also have kinda good news:

 

The christmas reward from today should be

automatically send to all affected characters

(the ones who got the rewards within the issue period)

 

Sadly I can't say how long this

maintenance will take today

 

So far it's open end

 

I will surely keep you updated

 

 

Thanks for your patience and 

your understanding


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#13 MightShadow

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Posted 17 December 2014 - 12:05 PM

Will there be an extra event or sth. cool as an apology? Like the x3 EXP Event after the last DB Error?


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#14 EragonMyst

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Posted 17 December 2014 - 12:48 PM

Thanks for the update, luckily I haven't been online today so i wont lose anything


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#15 KennySang

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Posted 17 December 2014 - 01:03 PM

how long the maintenance over?

 


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#16 Popcorn

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Posted 17 December 2014 - 01:14 PM

how long the maintenance over?

 

As I already said above:

 

Sadly I can't say how long this

maintenance will take today

 

So far it's open end

 

I will surely keep you updated

 


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#17 feibiao

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Posted 17 December 2014 - 04:14 PM

hi. is it possible to get the daily event reward  without logged in at all? because when i were home server already down...


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#18 Mizuro75

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Posted 17 December 2014 - 04:20 PM

hi. is it possible to get the daily event reward  without logged in at all? because when i were home server already down...

 

As far as I know it isn't possible since you only get the reward after being logged in for several minutes.

 

Only if you received the reward during the database issue you will get it "back".


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#19 BinsZ

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Posted 17 December 2014 - 04:23 PM

it's up now boys!


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#20 Popcorn

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Posted 17 December 2014 - 05:56 PM

The database issue is solved. This topic will stay until tomorrow and then I'll move it to the archives.

Sorry for the inconveniences today and thank you for your patience.

 


Edited by VModPopcorn, 17 December 2014 - 05:56 PM.

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#21 TheName

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Posted 17 December 2014 - 06:11 PM

wew some items i sold at market lost with no gold :p_sick:


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