just want to know why the support team blocked my accounts ? I sent so many tickets but they still not responding what should I do ?
blocking account for no reason :(
Posted 17 December 2014 - 02:24 PM
First of all, check your email including the spam folder to see if you have gotten a reply from support. Remember you need to give them 48 hours from when you make the ticket for them to respond.
If it has been more than 48 hours and you do not find a reply, then you can pm Warnhal here at the forum. Here is the link to his profile page http://forums.warppo.../39845-warnhal/ In the pm you can give him your ticket number and he will check into it for you.
Posted 17 December 2014 - 04:04 PM
I did check my 2 mails but there is no mail from support team and its been 2 days but the thing is I deleted the ticket number accidentally in my phone
Edited by BaL02, 17 December 2014 - 04:05 PM.
Posted 18 December 2014 - 08:17 AM
You can make an account to check your tickets online. Here is the link for that https://support.warp...rmRegister.aspx Once you have the account, you can view the tickets and get the ticket number that way. Then you can send a pm to Warnhal here at the forum with the information.
Posted 19 December 2014 - 02:48 PM
my accounts been blocked for almost 2 weeks and I had sent tickets like 5 tickets I believe and I don't even know why they blocked my accounts no disrespect but feel like Support Team ignoring me
Posted 19 December 2014 - 03:48 PM
I'm sorry you feel that way but I'm sure it's just that he is really busy. Hang on there a little longer ok?
Posted 20 December 2014 - 09:47 AM
Posted 20 December 2014 - 10:23 AM
also I want to ask since they blocked my accounts is it mean they gonna confiscate my items too ?
Posted 20 December 2014 - 04:52 PM
I'm pretty sure there is no reason for my accounts to get blocked I talked to my friend and his accounts got blocked too but the Support Team responded to his message and the Support Team said it was for scammed protection
Posted 20 December 2014 - 06:29 PM
If that is what yours is for as well, I would assume that your items would be fine.
I would highly suggest making a support site account to check future tickets though so much easier in the long run~
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