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[Solved] Galaxia Entrance is gone (15/1/1)


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#1 Popcorn

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Posted 01 January 2015 - 01:27 AM

Sadly we have an Issue

 

I have just noticed that with changing back

the decoration to the normal one the

Galaxia Entrace is gone... again...

 

Unfortunately there's nobody in the office

before Monday. So I doubt that I can get someone the 

next days. I already left our producer a message.

 

I assume that there will be a short server restart on Monday (15/1/5)

 

I will surely inform you as soon as I get new informations.

 

 

Besides this we are also aware of the missing Angel Balloon from the 

New Year's Eve event (14/12/31). There will be an opportunity to obtain it next week.

 

 

Thank you for your patience and your understanding!

 


Edited by VModPopcorn, 03 January 2015 - 02:35 PM.

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#2 Popcorn

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Posted 03 January 2015 - 02:37 PM

Hello Dragon Saga Friends!

 

It seems that the new year does not

begin very good for us.

 

We currently have a server outage

on Channel 1 and Channel 2

At the moment you're unable to

join these channels.

 

I already tried to inform the producer about

this issue and he hopefully gets my message

 

For the people who were kicked off the Channels

while playing and now get an "Account in use"

message, please stay calm. It seems that is 

part of the problem.

 

 

I will inform you when the issue is resolved

 

Thank you for your patience and your understanding!

 

 


Edited by VModPopcorn, 03 January 2015 - 02:39 PM.

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#3 sigeel

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Posted 03 January 2015 - 03:43 PM

im fine with decorations staying in their winter glory as long as it buys you guys enough time to figure out how to permanently fix these bugs.its still winter after all ^^


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#4 Popcorn

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Posted 03 January 2015 - 03:53 PM

It seems the issue with the channels is solved

and you can login to Ch.1 and Ch.2 again.

Also the issue with the "Account in use" message

is no longer a problem.

 

The Galaxia Entry is still not available.

Also it seems the EXP Event still isn't running.

I assume this will be fixed on Monday.

 

Enjoy the game and thank you

for your patience and your understanding!


Edited by VModPopcorn, 03 January 2015 - 03:59 PM.

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#5 Popcorn

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Posted 04 January 2015 - 12:43 AM

Hello Dragon Saga friends,

 

today (Sunday, 1/4) an EXP event is running, but I don't know if it is the one which is intended to run today.

However, have fun with the increased EXP and enjoy the game!


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#6 zirothos

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Posted 05 January 2015 - 10:04 AM

Sorry to tell you that but it seem i cant enter the Galaxis DJ yet event after the patch. when i try they kick me out and make me fly down to the Canyon of oblivion entrance. and look like i'm not the only one.


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#7 Popcorn

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Posted 05 January 2015 - 10:08 AM

Hello Dragon Saga Friends!

 

I'm glad to tell you that the producer took

his lasso and caught Crete while traveling to Greece!

 

With his power of persuasion he was able

change her decision and she came back to us

and she brought additionaly the Winter Decoration

(she is so angry, she wants us to freeze)

 

If you are still in the game you won't see the Galaxia Entrance,

or you do not have the winter decoration

please close your game client and restart the

patcher. After the short patching process, Galaxia is back again!

 

Enjoy the game and much thanks

for your patience and your understanding!


Edited by VModPopcorn, 05 January 2015 - 10:22 AM.

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#8 zirothos

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Posted 05 January 2015 - 10:11 AM

C2 not working but C4 is working

 


C1/C2 not working but C3/4 is working


Edited by zirothos, 05 January 2015 - 10:17 AM.

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#9 Popcorn

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Posted 05 January 2015 - 10:52 AM

Sadly confirmed. I have already told the producer about that.

If you want to play Galaxia please play on Ch. 3 or 4 the time being. Thanks.

 


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#10 Popcorn

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Posted 05 January 2015 - 11:13 AM

We will have a short server restart at

 

12:30 Server Time (15/1/5) 

 

to try to finally resolve the Galaxia Issue on

Channels 1 and 2.

 

The server should be back after

about 15-20 minutes!

 

Sorry for the inconvenience this causes and

thank you for your undertanding.


Edited by VModPopcorn, 05 January 2015 - 11:13 AM.

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#11 zirothos

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Posted 05 January 2015 - 11:34 AM

^^ thx you for your hard work.  :p_smile:


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#12 RedDemons

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Posted 05 January 2015 - 11:42 AM

how long to fix it ?
now cant log in Ds ?


Edited by RedDemons, 05 January 2015 - 11:42 AM.

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#13 Popcorn

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Posted 05 January 2015 - 12:08 PM

Finally...

 

... the Galaxia Entrance is fixed on all channels!

 

Enjoy the game and sorry for the inconvenience!

Thank you for your understanding


Edited by VModPopcorn, 05 January 2015 - 12:08 PM.

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#14 RedDemons

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Posted 05 January 2015 - 12:17 PM

thank you ^_^


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#15 nguyenvn195

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Posted 05 January 2015 - 03:11 PM

has hades in dungeon virgo been fixed yet?


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#16 Popcorn

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Posted 05 January 2015 - 03:23 PM

has hades in dungeon virgo been fixed yet?

 

no. Sadly not possible to fix at the moment.


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