2 replies to this topic

[drakepineda]

I have just made a 1320 purchase through Load Central and when I entered the ePin, I am getting an error that says:

 

"There has been an error with the product information"

 

The ePin I was provided with (an sent through as SMS) starts with PPT(followed by 18 numbers), is there anything you can do about it? Its quite a lot of money, which makes me so furious right now.

 

I have reported this to Load Central and they will provide feedback by tomorrow.

 

Please help.

[VModCupcake]

Sorry that you are having this problem. Hopefully you will get it resolved with Load Central but if not, you should make a ticket so support can assist you. Here is the link to make a ticket  https://support.warp...d0-2c9112bce7db  Please give support 48 hours to reply to any ticket you make.

 

In order to check the status of your ticket online, you must make a special account and here is the link to do that  https://support.warp...rmRegister.aspx  You will also receive emails regarding updates to your ticket. 

 

Best of luck to you! I hope your issue is resolved soon. 

[millionsmiles]

Any update on this? I have been getting the same error just earlier.