5430 replies to this topic

[VModCinnamon]

For that case you will have to submit a support ticket and request removal of the excess arrows.

This is a known bug, unfortunately there is no available fix.

 

If this is your first time sending a ticket check this topic for a step by step guide.

[RogueKing]

Ok, thank you!

[chr0nicles]

Character name: Draco`McDragoon

Instance stuck: Hazy Forest

Server: Chaos

Time/date (PST): around 5:00 pm on November 30th, 2015

 

Airlift Completed.

[jimkeecn]

Character name: Potionmaker

What instance you are stuck in: Geffen Magic Tournament

Server: Chaos

Time/date stuck (PST): 1:40:00 AM PST

 

Airlift Completed.

[jimkeecn]

Anyone Help???? been 4 hours??

[jimkeecn]

please reset my Geffen magic tournament timer because this bug i cannot get in again within one day

Character name: Potionmaker

 Geffen Magic Tournament

[aciklu]

Character name: Syd Barrett

Instance stuck: Culvert Malangdo

Server: Chaos

Time/date (PST): around 5:00 am on November 30th, 2015

 

Airlift Completed.

[Kroumer]

Dear RO Staff,

 

one of my friends character got stuck, please do immediate evacuation.

already sent ticket.

 

Character name: SureShot

Instance stuck: The Hazy Maze Forest

Server: Thor

Time/date (PH TIME): around 12:00 NOON on December 3, 2015

 

Airlift Completed.

[Weiser]

Character name: `Kuchiki Rukia

What instance you are stuck in: Endless Tower

Server: Thor

Time/date stuck (PST): around12:30AM(GMT+8) /December 5, 2015

 

PS: I dont know how to convert in server time.   

 

Airlift Completed.

[Nzadis23]

Character name: $oul-Yolo

What instance you are stuck in: Wave Mode Sky 

Server: Renewal

Time/date stuck (PST): 3:30 PST

 

(Hopefully can be resolved soon I'm on VIP and losing time even now)

 

Case Closed:GM Team got me out a little earlier while I was sleeping 

Edited by Nzadis23, 05 December 2015 - 06:00 AM.

[terence1]

Character name: Frieza~

What instance you are stuck in: Geffen Magic Competition

Server: Chaos

Time/date stuck (PST): 1.35 AM

 

Please assist

 

Note: Thanks GM Team : I can play again

Edited by terence1, 05 December 2015 - 11:06 AM.

[simca437]

ign Prof.Pervert
instance hazy forest

chaos server

 

Airlift Completed.

[fuyukikun]

ign: Medianna

server: chaos

place: Gloria1 castle

i was testing whether rebel can enter woe TE castle, and when i entered a castle. suddenly my computer crashed and restarted itself.

 

Character Already Unstuck.

[8943130511040646390]

Character name: Toluol
What instance you are stuck in: Ghost Palace
Server: Chaos
Time/date stuck (PST): ~19:23 Hungarian time zone.
Stuck reason: Ragnarok got freezed while warping into ghost palace, i guess bad internet connection

 

Airlift Completed.

Edited by GMSupport, 08 December 2015 - 12:08 AM.

[Japeto]

Character name: Latros
What instance you are stuck in: Old Glast Heim
Server: Chaos
Time/date stuck (PST): 7:03PM

 

Airlift Completed.

[djcflores]

Character Name: Ruby Heart

Instance: Hazy Forest

Server: Thor

Time/Date: 9:15pm December 7, 2015 PST / 1:20pm December 8, 2015 PHT

 

Airlift Completed.

[Tsugame14]

Character name: Parkinson

Instance stuck: Clocktower Dungeon

Server: Classic Loki

Time/date (PST): around 13:00 pm on December 8th, 2015

 

 

Character Already Unstuck.

[MrSeveN07]

Character name: Labster07

Instance stuck: Malangdo Culvert

Server: Thor

Time/date (PHT): around 3:50pm-4:15pm on December 11th, 2015

 

Character name: [AngeLic][GuarDian]

Instance stuck: Malangdo Culvert

Server: Thor

Time/date (PHT): around 3:50pm-4:15pm on December 11th, 2015

 

 

Character Already Unstuck.

Edited by GMSupport, 11 December 2015 - 04:36 AM.

[haro1811]

Character name: ~^Zeny_chan^~

What instance you are stuck in: ET

Server: Chaos

Time/date stuck (PST): Friday, 11 December 2015 (06:35 AM)

 

Character already unstuck

[Rinkai1]

Char name Rinkaushka  

Dungeon Old Glust Heime

Server Chaos 

Friday 11:00  11Dec

 

Airlift Completed.

Edited by GMSupport, 13 December 2015 - 01:38 AM.

[indigensDeo]

Character name: Lux Patronus

Instance stuck: Hazy Forest

Server: Thor

Time/date (PST): around 9:51 pm PHT or 5:51am PST December 12, 2015

 

Airlift Completed.

[Cyberrok]

Character name: TNTcccc

Instance stuck: Bios Island

Server: Chaos

Time/date (PST): around 8:00 am on December 12nd, 2015

 

Airlift Completed.

[Sataground]

Character name: Maheseva

Instance stuck: Malangdo cleening culvert hard weekleey

Server: Chaos

Time/date (PST): around 7:19 am on December 12nd, 2015

 

Airlift Completed.

[blobberman]

Character name: Rolleraddict

 

Instance stuck: Bios Island

 

Server: Chaos

 

Time/Date (PST) around 9:15 pm on December 13,2015

 

Airlift Completed.

[tshin23]

Character Name Superstring Theory

Instance Stuck: Malangdo Hard Culvert

Server: Chaos

Date and Time: December 12th, around 9:00 pm PST

 

Airlift Completed.