Got an update!
So, one of our DB hard drives have failed, but don't worry, it is one of the backup harddrives (one of our mirror drives, for those of you who know what that is) in case the main one fails! So there's no data loss. However, we do not want to not have that safety net, so it's being replaced and unfortunately, it also means it needs to copy the existing data to it as well. And there is a LOT of data.
It is looking like it is going to take a long time still, before it is finished, but otherwise we believe that is the last thing we need before we'll be able to start the game servers. Unfortunately, we cannot start the servers without this DB, so we are forced to wait.
If I hear of anything more, I will let you all know.
8 hours and counting any adjustments on premium? thanks