Suppose I may as well QQ about this again and see if we can't get these points reimbursed. Hate always getting the short end of the stick and not getting anything for it.
Date: July 24th Castle: Britoniah 1 Server: Valkyrie Guild: Infinity
This castle was defended but lost to a glitched recall at the end. Though it was not intentional, Unbound's guild leader recalled as we broke the castle. He was warped out, but the rest of his guild was warped in.
Just a reminder to Chenz. I'm still waiting for our WPS to be confirmed. Also, update your information from emailing firstname.lastname@example.org to warp portal support ticket. Cause the answer I got in regards to this was: "You were not put in the queue". I know warp portal is a fairly new website, and with it comes changes. Just not a good reason in my opinion for a nearly month old application to go unresolved. I, and my allies, have emailed you. We are just waiting for your side to fix it.
date : 8/19/10
guild : Kakumei
Why isnt my alliance getting any points? One of the guilds has been holding a lot and I see nothing updated. Every guild leader has sent in info that Holy Order is a part of our alliance...the alliance name is FAWK. Please update me on this.
WHEN ARE YOU GOING TO UPDATE TO INCLUDE THE AXIS OF DOOM ALLIANCE?
The original instructions said to EMAIL you to confirm an alliance, which all members of our alliance did. It said NOTHING about submitting a ticket. WHY are we being punished for FOLLOWING DIRECTIONS?
We've been playing email tag. We've sent in tickets. We've talked to Heim. What do we need to do to get our alliance confirmed and be able to see our WPS points?
I apologize for being rude, but this horrible customer service is really starting to cheese me. I understand this is something fun for us, but the process has been anything but enjoyable. It's been downright stressful.
PLEASE update the thread to reflect our points. All members of our alliance have confirmed it multiple times via tickets and emails. We don't deserve to be punished for actually following directions.