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"Item Recovery Request" Item


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#1 Dragonlark

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Posted 04 November 2015 - 03:57 PM

Hello Dragon Saga Friends!

 

Accidentally destroyed an item?

 

Sold it by accident to an NPC?

 

 

Well we've got the item for you!

 

The 'Item Recovery Request' Coupon will be coming to an Item Mall near you! (in Dragon Saga. Its going to be in the Item Mall in Dragon Saga) This nifty item can by purchased for 500 IM Points and allows you to recover any items lost due to being destroyed or sold to an NPC! 

 

In order to use an Item Recovery Request, purchase the Item Recovery Request Coupon from the Item Mall and place it in the inventory of the character who lost this item. Then submit a ticket to our Support Team at: https://support.warpportal.com

 

In your ticket, let the Support Team know the item that was lost, the way it was lost, the time/date it was lost, and the character it was lost on that has the Item Recovery Request Coupon. They will remove the Item Recovery Request Coupon from your inventory after verifying your request and restore your lost item to you.

 

 

There are a couple of rules to go with the Item Recovery Request Coupon:

 

- One Item per Coupon

- Coupon can only be used on an item that was lost less than 3 days prior to submitting the Item Recovery Request ticket

- Coupon can only be used for items that were destroyed or sold to an NPC

- Items will not be transferred to other players

- This item cannot be used to restore items that were traded to other players

- *UPDATE* Stackable items and consumables will not be restored, this option is only available for equipment, weapons and pets

 

Please know that this is the only way you will be able to make item restorations at this time for Dragon Saga. The previous item restoration policy is no longer possible, all item restorations will have to be through the purchase of an item restoration purchase. 


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#2 ManItsMike

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Posted 04 November 2015 - 06:01 PM

Interesting idea. We cover you once, then it comes out of your pocket.

How does it work with special options? Will they be restored as well?
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#3 VinylDorayaki

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Posted 04 November 2015 - 06:13 PM

Does GM have such data storage called "Destroyed Items Database" ? Just in secure if the player was being dishonest. Broke a +0 belt and ask for +15 belt back..


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#4 Precrush

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Posted 04 November 2015 - 07:10 PM

Well said this in the patch notes but I'll say it here too, should read in the item recovery request's description that the first time is free so that people know that's is still the case when they see that item.


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#5 Popcorn

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Posted 04 November 2015 - 11:21 PM

Well said this in the patch notes but I'll say it here too, should read in the item recovery request's description that the first time is free so that people know that's is still the case when they see that item.

 

I will forward this to the producer and ask for changing it in the Item Mall text.

Thanks for your suggestion.


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#6 Precrush

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Posted 06 November 2015 - 10:47 AM

Also the 3 days thing should be in that item description too, already got one friend who got burned by that one. Quite a complicated item, a new concept, people are bound to get confused.


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#7 mimac

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Posted 04 April 2019 - 04:47 AM

i accidentally destroyed my premium lightning oak claw +15 when im about to increase it's soul force using insurance which is blue it got destroyed plzz can you really bring back the weapon ive been grinding the material and gold for this in a month can this be considered

 


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