68 replies to this topic

[Popcorn]

Servers are back up and running!

 

Please update your game to version 0.4.16!
Make sure that the game is not running while

patching to prevent file corruptions!

 

Important:

The Winter IM sales will start with the next maintenance on 12/22.

 

We apologize greatly for that long maintenance and

the inconvenience that caused!

 

Thank you for your patience and your understanding!

 

Enjoy!

[Nobility]

Is there a way to exchange the advance accessories into a hero one or must we buy the hero ones for IM?

Edited by Nobility, 17 December 2015 - 01:57 AM.

[Popcorn]

There's no way to exchange them. The hero grade ones must be bought from the IM.

 

[Yting]

is the first quest of the Christmas quest bugged? can't seem to complete it

[Precrush]

The quests from I guess it's santa in which you have to complete arcade mode f1 with a SS-rank is bugged, it fails automatically after a few seconds even if you do nothing.

[Popcorn]

The quests from I guess it's santa in which you have to complete arcade mode f1 with a SS-rank is bugged, it fails automatically after a few seconds even if you do nothing.

 

Strange. When we tested it everything worked just fine. We will look into it.

[Popcorn]

We tested it now several times and the quest works just fine.

Spoiler

 

We can only assume what might go wrong.

 

- make sure the date of your PC is set to the correct date and time

- don't use altered game files (in case you do)

- try again tomorrow and see if it works for you then

- don't use unapproved 3rd party tools or multiple clients

 

If more of this cases come up we need to investigate further.

 

 

[Zackx23]

We tested it now several times and the quest works just fine.

Spoiler

 

We can only assume what might go wrong.

 

- make sure the date of your PC is set to the correct date and time

- don't use altered game files (in case you do)

- try again tomorrow and see if it works for you then

- don't use unapproved 3rd party tools or multiple clients

 

If more of this cases come up we need to investigate further.

 

As far as I can see the quest works fine when you're doing it solo. But if you're in a group and a few others got the same quest the quest fails without doing anything.

[Fliederduft78]

I can confirm this quest working in a party too. I actually gave the quest up to test this. I soloed it, I did it as party leader (all members of the party were doing the exact same quest) and I did it as party member (again, all party members were doing the exact same quest).

 

I've tested this now for 10+ rounds, running around in the game like crazy. Including groups consisting of members that clearly come from different time zones.

 

I've done all the testings I was able to do and it is working fine for me. Even with my second char, I just tried that.

Works without any problems.

 

 

Edited by Fliederduft78, 17 December 2015 - 03:24 AM.

[ManItsMike]

I had no issue with the SS rank quest.
I did it on a dragonkin (summoner) if that matters.

[Precrush]

After restarting my client it now works, if anyone is having this issue that seems to be the fix.

 

 

[Zackx23]

After restarting my client it now works, if anyone is having this issue that seems to be the fix.

 

Can confirm this. Tried it too.

[RainbowRush]

I've done the quest on several characters. Tested 1 and 2 map, getting hit a lot and not getting hit at all, party and no party.

 

 

I got the bug on one of my characters; the only one I left F5 immediatly after killing boss. Once I got the bug, the bug happened after doing nothing for a short while, or shortly after changing instance/entering PoW. I "failed" the quest by opening cash, returning to PoW after completing F2, F5, and even getting "failed" after completing the quest in F1, getting it green and everything, and then leaving the F1.

 

 

After getting the bug, I changed character and the bug did not persist.

 

 

I believe the bug might be caused from leaving F5 early, as it's the only variable that seem to matter. I am not certain, though.

[Nobbye]

If I have some Big IM Consumable boxes left from previous event, do they contain items from previous event or items from this event? 

[Popcorn]

From this. But the stuff is almost the same.

 

[Nobbye]

Okay thanks  . Was just curious about the content of boxes such this, when they are used again in events. 

[Popcorn]

We just replaced the Snail Pet Egg by the Frostia Pet Egg

 

[Homurasan]

The quest fails all by itself when the character is standing in the Port of Winds for a few seconds (well for me it did a few times). Whether you completed it or not, and the F5 doesn't seem to matter as I didn't leave early.

Having your party leader leave the map and party before the rewards are given out after an F1 gets you kicked out of the instance as soon as rewards are distributed, and quest fails there again.

 

If that's of any help...

[Popcorn]

I tried the quest many times now and it never failed. Also not for many players I talked to. 

It's definitely a strange behavior. We will keep an eye on that.

 

[Fliederduft78]

The quest fails all by itself when the character is standing in the Port of Winds for a few seconds (well for me it did a few times). Whether you completed it or not, and the F5 doesn't seem to matter as I didn't leave early.

Having your party leader leave the map and party before the rewards are given out after an F1 gets you kicked out of the instance as soon as rewards are distributed, and quest fails there again.

 

If that's of any help...

 

I can stand in Port of the Winds for over an hour and the finished quest does not fail at all - same if the quest still is unfinished. I have tried this with several chars and friends of mine do have tried this several time, all of us were and are fine.

 

I even tried to leave the party early as a leader - whyever I should normally do this, except I do not want this char of mine to get the end rewards that is, giggle.

(only other reason I can see for this is if you get disconnected - sure - but this is something that only happens randomly and is not forced and normally not wanted)

However my char and the other chars of my friends were still fine after doing this.

 

Is anyone of you maybe using different language files on this server?

Just asking. Cause this for sure could cause issues like this.

I don't, my friends don't and all of us are fine. We only use the original files from this server though.

Edited by Fliederduft78, 17 December 2015 - 12:26 PM.

[Homurasan]

I'm not using any altered file nor software that could have any influence on Dragon Saga's behaviour... I think.

[Precrush]

Well, tomorrow is a new day, maybe it'll work better >.<

[RainbowRush]

Update on the bug. On my bugged character (the only one who need IM box, funny enough), relogging did not fix the bug, nor did changing channel. In fact, the quest just fails more quickly now. I shall attempt a new relogg, and update if something changes.

[RainbowRush]

Relogging while not having the quest accepted and not being in PoW solved it for me. I was in Odelia, and did the entire quest ch1. I cannot conclude that either of these are actual fixes, but all are first time tries. I recommend people who has the bug to log out without the quest and outside PoW to test it out, and hopefully it will work. I also didn't use "Storm Stepping" even once, which I usually cast on CD. Unlikely that this matters.

 

 

Either way, making the quest remotely complete-able would solve the problem for many users.

 

Barry out

[SoulSight]

According to RainbowRush, it does not happen at channel 1 to me either. I was at other channel (not 2) and failed the quest but eventually not at channel 1.