It's been a long way~~~
[Complete] Emergency Server Maintenance 1/11/2016
Started by
Dragonlark
, Jan 11 2016 08:38 AM
194 replies to this topic
#178
Popcorn
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Posted 12 January 2016 - 06:41 PM
Servers are back up!
After doing the best we were able to to fix
the database the game is in the state
as of Monday, January 11th at 1:47 Server Time.
We apologize greatly for the inconvenience this caused.
You will get 2.0x EXP as a compensation until
Thursday, January 14th, 23:59 Server Time.
IM Points you may have spent after
January, 11th 1:47 Server Time will be
refunded without the need to submit a ticket.
Thank you very much for being patient while we
were fixing the issue. You're a really great community!
#179
qinqiqi
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Posted 12 January 2016 - 06:43 PM
Finaly
#180
Restra
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Posted 12 January 2016 - 06:44 PM
Servers are back up!
After doing the best we were able to to fix
the database the game is in the state
as of Monday, January 11th at 1:47 Server Time.
We apologize greatly for the inconvenience this caused.
You will get 2.0x EXP as a compensation until
Thursday, January 14th, 23:59 Server Time.
IM Points you may have spent after
January, 11th 1:47 Server Time will be
refunded without the need to submit a ticket.
Thank you very much for being patient while we
were fixing the issue. You're a really great community!
Thank you popcorn and to those who fixed the issue good job! i know its not that easy.
#181
Makuron
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Posted 12 January 2016 - 06:48 PM
Thank's alot for working so hard to fix everything!
#182
VinylDorayaki
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Posted 12 January 2016 - 06:50 PM
Bravo no major rollback, good job and our community say thanks for the hard effort for whoever fixed the issue 
#183
AliceD
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Posted 12 January 2016 - 06:55 PM
I don't even feel that rollback - seems like I didn't do much in those 3hours 
Thank you very much for your hard work!
#184
SoulSight
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Posted 12 January 2016 - 07:20 PM
By the way after this tragedy, maintenance is still going to be on tomorrow isn't it?
#185
adeshina101
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Posted 12 January 2016 - 07:45 PM
Thanks very much, sorry for being uptight.
Edited by adeshina101, 12 January 2016 - 07:46 PM.
#186
RamenJewce
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Posted 12 January 2016 - 09:40 PM
I'm a bit sad about the amount of gold I lost from sales. But otherwise, I appreciate the work. Good job guys.
#187
Agitodesu
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Posted 12 January 2016 - 09:50 PM
Swag
#188
reqt
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Posted 13 January 2016 - 02:51 AM
and as compensation for the lost time we will be starting Double EXP from Now until Friday Midnight and have Extra EXP rates on the Weekend
Alteris said this on https://forums.warpp...f/#entry2373369
so is x2 up to friday or thursday?
#189
Agitodesu
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Posted 13 January 2016 - 03:04 AM
2x exp will last until friday 11:59 pm most likely, then the weekend exp will start at 12:00 am.
Midnight usually refers the night of that day.
Edited by Agitodesu, 13 January 2016 - 03:04 AM.
#190
Popcorn
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Posted 13 January 2016 - 04:19 AM
The 2.0x EXP will last until Thursday January 14th, 23:59 Server Time. With the begin of Friday - which is January 15th, 0:00 Server Time the usual weekend EXP event will start. The rates for the weekend are not clear yet, but they will be a bit higher than 2.0x (2.01x maybe - just kidding 
)
#191
reqt
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Posted 13 January 2016 - 06:16 AM
Ahh ok. Thanks both for clarification
#192
7934130526232304640
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Posted 13 January 2016 - 10:23 AM
When the IM Points refund will be effective ? I'm a steam player and i make a purchase for 1000 points at 2:08 Server Time.
#193
Agitodesu
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Posted 13 January 2016 - 11:07 AM
The IM points should be given back today when the office staff is in. It takes a bit time since it is done manually.-popcorn
#194
adeshina101
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Posted 13 January 2016 - 02:49 PM
On a somewhat related note....
When can I expect a response to a ticket that I sent on Monday? It's an urgent matter....
#195
RainbowRush
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Posted 13 January 2016 - 02:54 PM
I too would like to know this. I sent my ticket Monday the 4th. Not too urgent.
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