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Cash Shop: Restrictions on Open Market, Trading, and Mail Attachments


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#1 Alteris

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Posted 10 February 2016 - 04:34 PM

 
Hello Everyone,
 
As some of you log into Dragon Saga, you will see that many of the recent Cash Shop items that were able to be posted on to the Open Market, Trade and Mail Attachments have been suddenly restricted. This was done in response to combat some threatening practices done by people who are using fraudulent methods to hurt Dragon Saga. What these abusers are doing is purchasing extremely large volumes of cash shop items, selling them for extremely low amounts of gold and then charging the purchase back. This is done by cancelling the charge with their payment service. These same abusers will use that gold to RMT. This floods the market with items that essentially costs the abusers nothing to list, and makes it hard for legit players to sell legit Cash Shop items at legit prices. Not only is this hurting your game economy, but these chargebacks are a huge financial burden for Dragon Saga.
 
We hope that this restriction will only need to be in place for a short time while we work on other methods to resolve this painful issue. We are very sorry that a very few rotten people has ruined what so many players enjoy doing.
 
We thank you guys for your continued support and patience and we really appreciate your continued dedication and enjoyment to Dragon Saga.
 
The staff and I are working very hard to make Dragon Saga more enjoyable as we go on, and hope that this issue will be just a bump in our developmental road.
 
- Dragon Saga Staff

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#2 Starkespada1

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Posted 10 February 2016 - 04:37 PM

was pretty obvious this was happening but didnt wanna voice my opinion here, glad something got done about it


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#3 Agitodesu

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Posted 10 February 2016 - 04:38 PM

Wasn't this already a thing a long time ago. Or most likely one of the reason they put the restrictions in the first place


Edited by Agitodesu, 10 February 2016 - 04:39 PM.

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#4 Popcorn

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Posted 10 February 2016 - 04:39 PM

Wasn't this already a thing a long time ago.

 

This happens when a game gets more interesting for gold sellers.


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#5 Alteris

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Posted 10 February 2016 - 04:47 PM

Wasn't this already a thing a long time ago. Or most likely one of the reason they put the restrictions in the first place

 

As the game matured and it garnered a more loyal player base, we decided to ease the restrictions. But recently with the launch on steam and the attention from across the globe, we've been targeted in such a way that it couldn't be ignored.


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#6 Agitodesu

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Posted 10 February 2016 - 04:48 PM

#NoRefunds, is this through Warpportal? If it's an outside factor (bank) rip.


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#7 ivey558

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Posted 10 February 2016 - 05:08 PM

You can call the card company and they can issue refunds. This has nothing to do with warpportal and their policies.

The only way to combat this is if there's a legal department within warpportal (this costs a lot to implement because you need to have your dedicated lawyers) and follow up with the card company their selves.

As for now, just buy your own Item Mall and support the game  :heh:


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#8 VModChimichanga

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Posted 10 February 2016 - 06:16 PM

To anyone wondering: I just clarified with Popcorn. (Hope he doesn't like sleep!)

IM selling between players is still tolerated. Nothing has changed in regard to the policies. Remember to screenshot everything and happy trading.
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#9 Taeioum

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Posted 10 February 2016 - 06:44 PM

What these abusers are doing is purchasing extremely large volumes of cash shop items, selling them for extremely low amounts of gold and then charging the purchase back. This is done by cancelling the charge with their payment service.


I got confused by this part.Probably my enhlish is too bad:( Anyway, does that mean monopolizing the market? Can I have have an example of it? Thank for your time.
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#10 Makuron

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Posted 10 February 2016 - 06:49 PM

They, for example, bought thousands of enchant insurance scrolls, canceled their charge so they get their money back, sold these items for a low price and used that gold to sell it to other players for real money.


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#11 kevcool100

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Posted 10 February 2016 - 11:25 PM

Can someone tell me what exactly they do ? I didn't understand well. They purchase a lot of protection scrolls for exemple and they sell them in market at low prices ? 

 

EDIT: Nvm Makuron answered xD


Edited by kevcool100, 11 February 2016 - 01:02 AM.

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#12 kevcool100

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Posted 11 February 2016 - 01:25 AM

Ohh :Emo_14:

 

I hope you will find any solutions, Dragon Staff. We are all with you. :p_cry:


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#13 Fliederduft78

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Posted 11 February 2016 - 02:15 AM

holy....

 

I just cross fingers all gets solved at the end - for the staff (and company) and for all fair playing players.

 


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#14 VModChimichanga

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Posted 11 February 2016 - 06:08 AM

Alright, friends. This has gone too far off topic, and I don't think this belongs here. We don't need any drama here over this.
Locking the topic.
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#15 Popcorn

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Posted 11 February 2016 - 06:12 AM

These 1500 boxes are the reason for no w-coins being in the IM boxes anymore, no Car Pet Gasha boxes aren't in the IM boxes anymore. I don't think I need to say more.

This was not my decision, it was the final decision of the team. We were close to not give out any IM Box/Stuff anymore.

 

The reaction of the whole team was: "Why must some people always ruin our nice events?"

You think you did everything right? Okay, your thoughts, but not the one of many others.

 

The only thing what is disappointing is seeing players taking every chance to exaggerate everything they can. Sad but true. And even more sad is that we need to take steps to prevent this.

 

Since VModChimichanga locked this topic the discussion is now finally over.

 

 

 


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