Hello everyone,
We're trying to differentiate certain issues, so I'm heading up a few topics that are similar, but can be actually different issues when it comes to being unable to connect.
So, if you are able to launch the client, this is the wrong thread for you.
This thread is for anyone who is unable to get past the patch process.
Helpful information:
- Your Operating System:
- Location you are connecting from:
- The time you created the report:
- A tracert report.
Q: How do I do a tracert report?
This information can greatly assist us in identifying where your connection issue may be coming from, or if we may need to look in to some internal settings that could be causing difficulty in connecting.
Thank you