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lost characcter

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#1 hardiman22


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Posted 29 May 2016 - 10:02 PM

warportal and Lyto really stupid on migrating, cause that two characters on the RO2 missing .
necessarily nickname and email registration should can not be changed .
me as a player it is very disappointed with the treatment WarpPortal and Lytogame that cause loss of character I have.

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#2 AndraSyte


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Posted 14 June 2016 - 06:52 AM

Hello Hardiman22!


I apologize for the late reply and that you are having issues with the merge process. Have you been able to send in a ticket to the Support Team? If you have not I would highly suggest to do so so the Support Team can take a look at the missing character(s). If you follow the link below you will be taken to the Support Page where you may submit a ticket:




If you need any more help lease feel welcome to message any one of us staff/volunteers  :p_smile:

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