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Cant connect from one character.

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#1 Rainpulse


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Posted 09 June 2016 - 05:02 AM

I dont know what happened but I cant connect from my main character. But I can play my other characters. Can somebody tell me why I cant use my main. I lose connection everytime I click on my main.

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#2 VModCupcake


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Posted 09 June 2016 - 08:20 AM

This sounds like something you will have to make a ticket about. Here is the link to the support page  Just fill in each part of the ticket form and in the white box, explain the problem.


Also on the page I just linked, you can create a special support account by clicking on "register". A support account will allow you to view and reply to your ticket online instead of through emails. I would strongly suggest that you do that to make communicating with support easier.


I'm very sorry you are having this issue, but I'm sure the support team will be able to help you. I am going to close this topic since only support can help with this issue. Best of luck to you!

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