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[Announcement] Warpportal Maintenance July 6th


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#1 VModCinnamon

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Posted 05 July 2016 - 12:49 PM

[Announcement]

 

Warpportal Maintenance July 6th

 
Greetings!
 
On July 6th at 6PM PDT games' logins and websites will be down for a maintenance of the billing server. Estimated down time is around 1 hour.
 
Making new logins to the game might not be possible during maintenance, however, map servers will remain online. Castle treasures will not be lost.
Please note RO weekly maintenance is still happening on Thursday 7th.
 
Thank you for understanding.

 

 

 

 

[Update 11:42PM]

 

Warpportal maintenance has ended

 

Good Evening Folks,
 
We just got the all clear from the Billing and IT teams. I will be heading home now and will see you again in about 10 hours for the normal weekly maintenance plus Chaos Bonus Maintenance.
 

 

 


Edited by VModCinnamon, 06 July 2016 - 09:59 PM.
Updated

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#2 Campitor

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Posted 05 July 2016 - 12:52 PM

VIP and the Kafra Shop will be down as well.
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#3 amamiya02

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Posted 05 July 2016 - 02:38 PM

Only the logins? Or the map server too?
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#4 Ashuckel

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Posted 05 July 2016 - 02:41 PM

-.-
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#5 mrricebox

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Posted 05 July 2016 - 02:44 PM

Normally I can even but this time I can't even.


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#6 Campitor

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Posted 05 July 2016 - 03:28 PM

Only the logins? Or the map server too?

Currently connected users will be able to play.
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#7 Kusanagisama

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Posted 06 July 2016 - 08:50 AM

But probably won't be able to swap chars, right?


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#8 Gintama

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Posted 06 July 2016 - 10:36 AM

When will it be back up? It is not up am I wrong?


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#9 foxySox

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Posted 06 July 2016 - 11:07 AM

VIP and the Kafra Shop will be down as well.

Does this mean if we have VIP currently, that it won't be in effect in game? Or do you just mean we can't buy new VIP then?
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#10 RichieDagger

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Posted 06 July 2016 - 11:34 AM

 

Thank you for understanding.

 

I always find the presupposition of understanding within the community to be amusing.


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#11 bjaywa

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Posted 06 July 2016 - 11:50 AM

patching since 2011 -**-*** ?


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#12 Campitor

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Posted 06 July 2016 - 01:54 PM

I always find the presupposition of understanding within the community to be amusing.


Thank you for understanding our understanding of your understanding.
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#13 Lazaruce

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Posted 06 July 2016 - 05:01 PM

Gosh I put down my coffee out of panic. Cascading info now..


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#14 Campitor

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Posted 06 July 2016 - 05:07 PM

Maintenance is on going will update with more information.
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#15 ShoLin

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Posted 06 July 2016 - 05:37 PM

Shouldn't this be done during normal maintenance times? If you're over shooting your estimates by over half, don't even bother putting in an estimate. Moreover, VIP is broken.


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#16 amamiya02

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Posted 06 July 2016 - 05:45 PM

I don't have VIP :'c continue the maintenance?


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#17 Richkr

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Posted 06 July 2016 - 05:57 PM

website is up, payment is ok, Vip is broken and also 2x longer than the estimated downtime. You guys never fail to disappoint me


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#18 Campitor

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Posted 06 July 2016 - 06:20 PM

Shouldn't this be done during normal maintenance times? If you're over shooting your estimates by over half, don't even bother putting in an estimate. Moreover, VIP is broken.

Unfortunately as this is a company wide thing we do not control the schedule for this.
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#19 SFever

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Posted 06 July 2016 - 06:25 PM

why is it down again?


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#20 Nix02

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Posted 06 July 2016 - 06:34 PM

And here I thought I should farm some instances...

 

Back to watching anime, I guess...


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#21 YoloSwagMain

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Posted 06 July 2016 - 06:36 PM

website is up, payment is ok, Vip is broken and also 2x longer than the estimated downtime. You guys never fail to disappoint me

 

+ 0.5 !


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#22 ForteGS

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Posted 06 July 2016 - 06:36 PM

how long this will be?


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#23 SFever

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Posted 06 July 2016 - 06:38 PM

Nice "extended" maintenance ruining the last day of exp bonus - -   its been almost 3 hrs


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#24 KamiKali

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Posted 06 July 2016 - 06:45 PM

ETA please :/ Was doing pvming with guildies :/ and now we're just waiting :/


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#25 DestinyTalim

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Posted 06 July 2016 - 06:48 PM

I just got back and I can't log in.  When is the estimated time when we can log back in?


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