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Cant log in account due to BUG?

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#1 Dersonity


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Posted 04 August 2016 - 05:38 AM

Hello. I was playing this for a few days then earlier I played a map when you transform you to a zombie. They say dont move then someone says Im a hacker, maybe i was supposed to transform to a zombie? then after a couple of mins I just got dc'ed from the game. Maybe im just lag or something like bug? Now I cant log in my account, I can log on to my other character but the one im really using cant connect to server. Please help! TIA.


IGN: Robocop



Edited by Dersonity, 04 August 2016 - 05:53 AM.

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#2 VModCupcake


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Posted 05 August 2016 - 10:05 AM

You should make a ticket. Here is the link to do that.  Use "Bug Report" as the Type of Ticket and towards the bottom of the ticket form there is a way to include any relevant screen shots.  In the white box, explain what happened in as much detail as you can.


On the same page I linked, click on "register" to create a support account. A support account allows you to view and reply to your ticket on the website rather than waiting for an email.


Please give support a couple of days to reply. Sorry for the inconvenience this has caused you. I hope you are able to play again soon


Since no one here at the forum can help with this problem, I am closing this thread but feel free to pm me if you have any questions.


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