8 replies to this topic

[HeresNatan]

Hi,

Sometimes I try to record in VIP dungeon sommoner (geffen tower). That's horrible to rec., because It's easy to stop rag.exe.

Whats the prblm with that?

TY

[VModCinnamon]

Did you initiate the record inside the instance or before moving in?

[HeresNatan]

inside...
It happens 4 times, 2 at this weekend + loose my merit badges...

Ever Stopped  inside instances

[VModCinnamon]

Does it happen EACH single time or randomly? Which MvP are you spawning?

Linked the report for testing.

[HeresNatan]

Does it happen EACH single time or randomly? Which MvP are you spawning?

Linked the report for testing.

 

Well.. 

Sometimes It doesn0t happen, but still beeing a lot of times in instances. Isle of bios, MVP summoner happen a lot...

[VModCinnamon]

Please provide the error logs. See below for the instructions.

• Generate Ragnarok crash log instructions: 

Spoiler

• Download appcrashview [here] and extract the contents on your desktop.
• Right click on AppCrashView.exe, choose Run as administrator.
• A list of errors will appear, find latest Ragexe.exe error under Process File tab.
• Click on it once, at the bottom a detailed log will appear.
• Highlight the log and copy-paste that in your next reply.
  The error log is lengthy so make sure to include it in a spoiler tag.
  

  [spoiler]
  
  Crash log goes here
  
  [/spoiler]
  

   

 

 

• Generate Dxdiag log instructions:

Spoiler

• On your keyboard press the Windows key, type Run, highlight it and click Enter.
• In the Run application window, type the command dxdiag, choose Ok.
• For first time use there will be a prompt window to check drivers integrity, just say Yes.
• Once the checks are done the dxdiag tool will open.
• Click on Save All Information, save the file to your desktop.
• Either share the log file through Dropbox or copy-paste the contents in a spoiler tag.
  

 

 

If something is not clear send me a private message.

[HeresNatan]

Dxdiag: https://www.dropbox....DxDiag.txt?dl=0
 
the last 2..
(i have about 15~20 XD)
 

Spoiler

Version=1
EventType=BEX
EventTime=131186840218426643
ReportType=2
Consent=1
UploadTime=131186840222065800
ReportIdentifier=b004b393-7daf-11e6-bf19-5453ed1c9fc9
IntegratorReportIdentifier=51b9759d-d4ae-4b58-9138-2f06e726fd91
WOW64=1
NsAppName=Ragexe.exe
Response.BucketId=699203200de4ddac3d498764d41835be
Response.BucketTable=5
Response.LegacyBucketId=50
Response.type=4
Sig[0].Name=Nome da Aplicação
Sig[0].Value=Ragexe.exe
Sig[1].Name=Versão da Aplicação
Sig[1].Value=0.0.0.0
Sig[2].Name=Carimbo de Data//Hora da Aplicação
Sig[2].Value=57bc156d
Sig[3].Name=Nome do Módulo com Falhas
Sig[3].Value=StackHash_e98d
Sig[4].Name=Versão do Módulo com Falhas
Sig[4].Value=0.0.0.0
Sig[5].Name=Carimbo de Data//Hora do Módulo com Falhas
Sig[5].Value=00000000
Sig[6].Name=Desvio de Exceção
Sig[6].Value=PCH_F5_FROM_ntdll+0x0008B652
Sig[7].Name=Código de exceção
Sig[7].Value=c0000005
Sig[8].Name=Dados de Exceção
Sig[8].Value=00000008
DynamicSig[1].Name=Versão do SO
DynamicSig[1].Value=10.0.10586.2.0.0.768.101
DynamicSig[2].Name=ID de Região
DynamicSig[2].Value=2070
DynamicSig[22].Name=Informações Adicionais 1
DynamicSig[22].Value=e98d
DynamicSig[23].Name=Informações Adicionais 2
DynamicSig[23].Value=e98dfca8bcf81bc1740adb135579ad53
DynamicSig[24].Name=Informações Adicionais 3
DynamicSig[24].Value=6eab
DynamicSig[25].Name=Informações Adicionais 4
DynamicSig[25].Value=6eabdd9e0dc94904be3b39a1c0583635
UI[2]=C:\Gravity\Ragnarok Online\Ragexe.exe
UI[3]=Ragexe.exe deixou de funcionar
UI[4]=O Windows pode procurar uma solução para o problema na Internet.
UI[5]=Procurar online por uma solução e fechar o programa
UI[6]=Procurar posteriormente por uma solução online e fechar o programa
UI[7]=Fechar o programa
LoadedModule[0]=C:\Gravity\Ragnarok Online\Ragexe.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Gravity\Ragnarok Online\DINPUT.dll
LoadedModule[8]=C:\Gravity\Ragnarok Online\binkw32.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\USER32.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\IMM32.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\ADVAPI32.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[21]=C:\Gravity\Ragnarok Online\ijl15.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\SHELL32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\shlwapi.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[29]=C:\Gravity\Ragnarok Online\mss32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[32]=C:\Gravity\Ragnarok Online\cps.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[35]=C:\Gravity\Ragnarok Online\granny2.dll
LoadedModule[36]=C:\Gravity\Ragnarok Online\MSVCP110.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\PSAPI.DLL
LoadedModule[39]=C:\Gravity\Ragnarok Online\MSVCR110.dll
LoadedModule[40]=C:\Gravity\Ragnarok Online\steam_api.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[42]=C:\Gravity\Ragnarok Online\defcps.DLL
LoadedModule[43]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[44]=C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\tiptsf.dll
LoadedModule[45]=C:\Gravity\Ragnarok Online\Mp3dec.asi
LoadedModule[46]=C:\Gravity\Ragnarok Online\Mssfast.m3d
LoadedModule[47]=C:\WINDOWS\SYSTEM32\DSOUND.DLL
LoadedModule[48]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[49]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[50]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[51]=C:\WINDOWS\System32\PROPSYS.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[53]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[56]=C:\Gravity\Ragnarok Online\data\nospam.dll
LoadedModule[57]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\igdumdim32.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\igdusc32.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\D3DIM700.DLL
LoadedModule[61]=C:\Gravity\Ragnarok Online\data\nospam2.dll
LoadedModule[62]=C:\Gravity\Ragnarok Online\data\hidevend.dll
LoadedModule[63]=C:\Gravity\Ragnarok Online\data\hidechat.dll
LoadedModule[64]=C:\Gravity\Ragnarok Online\data\classic.enhancements.dll
LoadedModule[65]=C:\Windows\SYSTEM32\uiautomationcore.dll
LoadedModule[66]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[68]=C:\Windows\SYSTEM32\OLEACC.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\twinapi.dll
LoadedModule[70]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[72]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[73]=C:\WINDOWS\system32\Ninput.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Deixou de funcionar
ConsentKey=BEX
AppName=Ragexe.exe
AppPath=C:\Gravity\Ragnarok Online\Ragexe.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=49E66F92CEF4997DE12E3BD81D4BA84A
​

another
 
​

Spoiler

Version=1
EventType=APPCRASH
EventTime=131184248395748922
ReportType=2
Consent=1
UploadTime=131184248399031100
ReportIdentifier=3b61ba20-7b54-11e6-bf16-5453ed1c9fc9
IntegratorReportIdentifier=5a6e6cdb-b201-46e9-bb0d-52a3c6c19c3c
WOW64=1
NsAppName=Ragexe.exe
Response.BucketId=a66d0068659619a723909ab43470efbe
Response.BucketTable=1
Response.LegacyBucketId=108363354456
Response.type=4
Response.CabId=107743298013
Sig[0].Name=Nome da Aplicação
Sig[0].Value=Ragexe.exe
Sig[1].Name=Versão da Aplicação
Sig[1].Value=0.0.0.0
Sig[2].Name=Carimbo de Data//Hora da Aplicação
Sig[2].Value=57bc156d
Sig[3].Name=Nome do Módulo com Falhas
Sig[3].Value=StackHash_bdcb
Sig[4].Name=Versão do Módulo com Falhas
Sig[4].Value=0.0.0.0
Sig[5].Name=Carimbo de Data//Hora do Módulo com Falhas
Sig[5].Value=00000000
Sig[6].Name=Código de exceção
Sig[6].Value=c0000005
Sig[7].Name=Desvio de Exceção
Sig[7].Value=PCH_63_FROM_ntdll+0x0007718C
DynamicSig[1].Name=Versão do SO
DynamicSig[1].Value=10.0.10586.2.0.0.768.101
DynamicSig[2].Name=ID de Região
DynamicSig[2].Value=2070
DynamicSig[22].Name=Informações Adicionais 1
DynamicSig[22].Value=bdcb
DynamicSig[23].Name=Informações Adicionais 2
DynamicSig[23].Value=bdcb33e65a9843796b7ec31cc25bda3b
DynamicSig[24].Name=Informações Adicionais 3
DynamicSig[24].Value=b1e9
DynamicSig[25].Name=Informações Adicionais 4
DynamicSig[25].Value=b1e9e5e7403b4fc1f3fdca02e40d62b6
UI[2]=C:\Gravity\Ragnarok Online\Ragexe.exe
UI[3]=Ragexe.exe deixou de funcionar
UI[4]=O Windows pode procurar uma solução para o problema na Internet.
UI[5]=Procurar online por uma solução e fechar o programa
UI[6]=Procurar posteriormente por uma solução online e fechar o programa
UI[7]=Fechar o programa
LoadedModule[0]=C:\Gravity\Ragnarok Online\Ragexe.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[8]=C:\Gravity\Ragnarok Online\DINPUT.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\IMM32.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\USER32.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[15]=C:\Gravity\Ragnarok Online\binkw32.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\DDRAW.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\ADVAPI32.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[20]=C:\Gravity\Ragnarok Online\ijl15.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\SHELL32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\shlwapi.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
LoadedModule[32]=C:\Gravity\Ragnarok Online\mss32.dll
LoadedModule[33]=C:\Gravity\Ragnarok Online\cps.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[35]=C:\Gravity\Ragnarok Online\granny2.dll
LoadedModule[36]=C:\Gravity\Ragnarok Online\MSVCP110.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\DCIMAN32.dll
LoadedModule[38]=C:\Gravity\Ragnarok Online\MSVCR110.dll
LoadedModule[39]=C:\Gravity\Ragnarok Online\steam_api.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\PSAPI.DLL
LoadedModule[42]=C:\Gravity\Ragnarok Online\defcps.DLL
LoadedModule[43]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[44]=C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\tiptsf.dll
LoadedModule[45]=C:\Gravity\Ragnarok Online\Mp3dec.asi
LoadedModule[46]=C:\Gravity\Ragnarok Online\Mssfast.m3d
LoadedModule[47]=C:\WINDOWS\SYSTEM32\DSOUND.DLL
LoadedModule[48]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[49]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[50]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[51]=C:\WINDOWS\System32\PROPSYS.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[53]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[54]=C:\Gravity\Ragnarok Online\DBGHELP.DLL
State[0].Key=Transport.DoneStage1
State[0].Value=1
File[0].CabName=WERInternalMetadata.xml
File[0].Path=WERF1AC.tmp.WERInternalMetadata.xml
File[0].Flags=851971
File[0].Type=5
File[0].Original.Path=C:\Users\SONY\AppData\Local\Temp\WERF1AC.tmp.WERInternalMetadata.xml
File[1].CabName=memory.csv
File[1].Path=WERF68E.tmp.csv
File[1].Flags=851971
File[1].Type=5
File[1].Original.Path=C:\Windows\Temp\WERF68E.tmp.csv
File[2].CabName=triagedump.dmp
File[2].Path=WERFFA9.tmp.dmp
File[2].Flags=539820035
File[2].Type=6
File[2].Original.Path=C:\ProgramData\Microsoft\Windows\WER\Temp\WERFFA9.tmp.dmp
File[3].CabName=WERDataCollectionFailure.txt
File[3].Path=WERB3.tmp.WERDataCollectionFailure.txt
File[3].Flags=851971
File[3].Type=5
File[3].Original.Path=C:\Users\SONY\AppData\Local\Temp\WERB3.tmp.WERDataCollectionFailure.txt
File[4].CabName=Report.cab
File[4].Path=Report.cab
File[4].Flags=196608
File[4].Type=11
File[4].Original.Path=Report.cab
FriendlyEventName=Deixou de funcionar
ConsentKey=APPCRASH
AppName=Ragexe.exe
AppPath=C:\Gravity\Ragnarok Online\Ragexe.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=49E66F92CEF4997DE12E3BD81D4BA84A
 

Edited by VModCinnamon, 19 September 2016 - 04:59 AM.
Added spoiler tag

[VModCinnamon]

Thank you.

 

Will forward the logs for inspection. For the time being, please update Intel HD 4000 drivers to the latest.

[HeresNatan]

Thank you.

 

Will forward the logs for inspection. For the time being, please update Intel HD 4000 drivers to the latest.

Oks.. TY.. I did It yesterday I think.