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Stuck in this payment sceen


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#1 LLL4589

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Posted 13 October 2016 - 01:36 AM

I would like the staff to help my issue asap.

 

I have purchase WP 4 times today (1st time is fine) via "Bitcash" and got stuck in this screen

 

gJNEGIh.jpg

 

 

and it gone forever...

 

and when I start again... as it said, it start again but my money is already deducted...?

 

Capture2.jpg

 

2 of them got ruin... and the last one still pending at loading screen... what should I do?

 

Thank you.


Edited by VModCinnamon, 13 October 2016 - 12:16 PM.
The email has been omitted for security reasons.

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#2 VModCinnamon

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Posted 13 October 2016 - 12:19 PM

Please send a support ticket to the billing & payment department, make sure to include the screenshots above with details of your account and issue.

 

Warpportal support page: https://support.warp...in/Default.aspx


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#3 LLL4589

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Posted 13 October 2016 - 09:08 PM

Yes, I already send those and have some conversation with the staff both side, not yet get any satisfy course action.


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