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Account issue since day 1


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4 replies to this topic

#1 4851160925102725957

4851160925102725957

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  • LocationTree House, Birth-Island
  • Playing:ROSE Online

Posted 05 November 2016 - 10:50 AM

Hi guys, ever since I download this game, I created account and logged into this warp portal mess, had issues since day 1.

 

Instead of a username I was given 4851160925102725957 as my name... wth?

Anytime I try to edit my signature or avatar, there's an issue and can never update or upgrade or edit.

Any ideas? Please and thank you.

 

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#2 VModCupcake

VModCupcake

    Too Legit To Quit

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Posted 06 November 2016 - 09:17 AM

Sorry to hear that you've had issues.  

 

The reason your forum name is a number is because the account was made through Steam. I believe if you make a ticket, our support team will change the forum name to something else for you. Here is the link to the support page.

 

As for being unable to change your signature, can you describe what's happening in a little more detail? 


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#3 4851160925102725957

4851160925102725957

    I am New.

  • Members
  • 6 posts
  • LocationTree House, Birth-Island
  • Playing:ROSE Online

Posted 07 November 2016 - 09:49 AM

Sorry to hear that you've had issues.  

 

The reason your forum name is a number is because the account was made through Steam. I believe if you make a ticket, our support team will change the forum name to something else for you. Here is the link to the support page.

 

As for being unable to change your signature, can you describe what's happening in a little more detail? 

 

This explains a lot, thank you CupCake! i will submit a request with the link provided  :D


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#4 VModCupcake

VModCupcake

    Too Legit To Quit

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  • Playing:ROSE Online

Posted 07 November 2016 - 09:55 AM

You are very welcome!

 

Let me know if you need help with anything else.  


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#5 stringsforsundd2

stringsforsundd2

    I made it Off Topic

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Posted 12 November 2016 - 07:11 AM

What good, people to themselves who is responsible and committed, how good to see themselves.


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