please don't try to justify a fault, a fault is a fault, i know that in the internet the scam is a risk but justify it is like how you mom said "if you friends jump down in a ravine you should jump also?" the fault need be checked, even though the scam is a reality on the internet many sites are always upgraden they system trying to stop this issue, making new ways to protect their customer, because not only the customer need learn, the servise provider need learn too, both have the responsability.
The internet industry is in constant evolve, new apps, new security systems and new updates, even the ragnarok is evolving everyday, not is the same game like in alpha of beta with bugs and some unestables mechanics, now is a best game because the staff learned to do it, the WPE scam issue is like a security bug that is being exploited for some corrupt players and this is happening for years, i mean, for years the staff is receiving ticket of people that is scammed, for years they are answering the same and in years they don't learn anything about that? in years? no man, i think they can do better but they don't do it beacuse conformist people are saying "forget this" or "it is you problem" but they can solve this, and if they can't solve it they should find someone who can do it, because their job is make a better server everyday and i want a better server.
anyways this is not about the lost of money, is about the bad answer of the support staff about this issue, they can close this post if they want, there is they server with they rules but i got the right to say this, i think to i am saying the true and if someone of the staff think to i am wromg he can say it.