19 replies to this topic

[LazyFlux]

Hello everyone.

 

Did someone got problems with daily accumulated charge gift package?

 

Used it once, "yesterday" (depends on server time), got 2 spins and contribution crystals.

Used it twice, "today" (depends on server time), and got just 2 spins, no contribution.

 

WP support keeps silence...

 

Screenshot with details : https://monosnap.com...bHcsL2rRkK1zJZX

Edited by 2902130221012511913, 28 March 2017 - 02:02 AM.

[SinKeyKO]

For 2 days. I have only 1 spins...

[LazyFlux]

1 spin for 80 diamonds

2 spin for 500 diamonds

 

daily...

 

i got my spins.. a bit later, but i got it....

the problem is contribution crystals =(

Edited by 2902130221012511913, 28 March 2017 - 01:52 AM.

[mbpants]

I got the same prob Flux.. maybe it's bugged? or another misleading stuff here   

 

[Lithel]

Yeah mine seems to be bugged on the roulette part, says to spin but I cant.... so I have a constant alert up.

[Buttercup]

Moved thread to Bug Hunt - thank you for the report, we'll look into it.

[LiveLife269]

yeah mien is bugged it wont let me claim my daily charge bonus the spin wheel worked fine for the initial charge but afterwords went to claim my daily charge prize and its bugged. like wtf

[lxst]

can we gat any official word on the $$$$ disappearing problem? something like "we are aware of blah blah blah, we are doing something about it, blah blah blah, we did not just take your $$ and run, blah blah blah."

[LazyFlux]

Another 1500 contribution points are did not received ... 3000 total.

I hope, it will be compensated after fix?

[Bignutt]

Yea same here have submitted ticket still waiting thou

 

And Lxst can you please quit jumping in every thread and whining about your issues... Submit a ticket and move on.

Edited by Bignutt, 29 March 2017 - 12:35 AM.

[Farm4Ace2]

me2 lost alrdy 2 DAYS of roulet and 300x10  Cont

[LiveLife269]

i spent another 2k gems today for charge and didnt not get my dail charge bonus for 2 days in a row i demand compensation.

[Farm4Ace2]

TEAM?

[LiveLife269]

anyword on this problem or are they just going to act like it didnt happen?

[LiveLife269]

i put 50 dollars into this game first 10 dollars got lost in translation from gems to diamonds now i am getting scrwed out of my bonus. great start guys great start i might dispute the credit card charge in a day or two if no response because i did not Reicve the goods or service i paid for.

[lxst]

i don't normally whine Bignut. but $50 is $50. and it did prompt a pm from a staff who knows who i am from another game. so at least my antics got the ball rolling on my ticket that i put in immediately.

 

and hi, i'm lxst. good to meet new players round these here forums.

[LazyFlux]

still bugged... 4500 contribution total...

[AnnaAdamczyk]

i got the same Problem, 2 days = 3000 Contributions lost already!

Anna - S10

[siamore]

same here, havnt been able to get contribution since the first day

[jm1970]

Hi folks.

 

Obviously I am not the only one with this problem. Unfortunately there seems not to be any support available. Waiting for 2 days now on getting a reply (other than the automatically sent  one).

 

There is a workaround for the contribution. Create a new character and claim the crystals on this one. Unfortunately this doesn't help your own progress but the progress for the guild. Personally I'm very disappointed in the support and having spend my money on a game advertising so much for a cash shop that isn't even working properly.

 

Kind regards

A (former) customer