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Character got deleted?!

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#1 NikeBauer


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Posted 05 July 2017 - 01:09 PM

I have 2 accounts and one of them is main and the other kinda just to keep someone so i can transfer stuff and etc. But later on i decided to create new character on the second account and delete all other characters i had there so i can lvl up single character. And i bought premium for this acc and transfered all stuff there and so on and leveled him up to ~80+ lvl but then i stopped playing and didnt play for quite a while (about 4-6 months, maybe even more). So the other day i decided to see what i got there and kinda restart things but it turned out that the character got deleted? So is it true that if you have only 1 charater on the account he gets deleted after not playing enough time?

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#2 Varitas


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Posted 06 July 2017 - 08:46 AM



We are sorry to hear that something appears to be up.  Characters do not get deleted after a certain amount of time.  I would recommend contacting Warpportal Support immediately so that they may able to investigate the matter.  Make sure to give as detailed a report as possible when describing when you were last active on the account.   



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