Hi, I'm not sure whether I should post it here, but I just want to know when my support ticket will get a reply.
this is my support ticket : [0D0-14A18997-3ABF]
it's really urgent so that's why I need a fast reply, regarding account and payment issues.
About support ticket
Started by
Lamperouge
, Dec 19 2010 07:28 PM
3 replies to this topic
#2
DrAzzy
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Posted 20 December 2010 - 08:36 AM
Unfortunately, urgent and tickets doesn't work very well, tickets are taking 3-5 days last i heard.
I don't know if there's still a billing phone number buried somewhere... there may be, and if there is, you may be able to get an answer if you call it.
I don't know if there's still a billing phone number buried somewhere... there may be, and if there is, you may be able to get an answer if you call it.
#3
Lamperouge
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- Members
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I made it Off Topic
Posted 22 December 2010 - 09:19 PM
Unfortunately, urgent and tickets doesn't work very well, tickets are taking 3-5 days last i heard.
I don't know if there's still a billing phone number buried somewhere... there may be, and if there is, you may be able to get an answer if you call it.
yeah my ticket hasn't got any reply yet.
is there customer service via phone ?
#4
DrAzzy
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- VMod Retired
- 15606 posts
Really Azzy? Already?
- LocationNew England
- Playing:Ragnarok Online
- Server:Chaos-Clandestine Society
Posted 23 December 2010 - 07:53 AM
yeah my ticket hasn't got any reply yet.
is there customer service via phone ?
There used to be a phone number (for billing inquiries only) on the main page, seems to be gone now x_x
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