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[Warning] Phishing mails in game


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4 replies to this topic

#1 Fliederduft78

Fliederduft78

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Posted 19 September 2017 - 11:57 PM

Hello,

 

there is currently a phishing try ongoing in the game. Random users get ingame mails telling them they won a lot of different IM stuff and IM points. They tell you in this mail to give them your email address/ account ID and your password to claim your "prize".

 

DO NOT give them any of your account information, this is fake and a try to take over your account(s).

 

Please warn your friends and guild members to not fall for this phishing mails.

 

I've just gotten such an ingame email myself, took a screenshot and the ticket to the support is out already. Poppie just for your information I've sent you the screenshot I took by pm too.

 


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#2 Precrush

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Posted 20 September 2017 - 12:48 AM

So original. If you gonna cheat people at least come up with something new gosh smh.


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#3 Popcorn

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Posted 20 September 2017 - 09:07 AM

The GM team has informed me that the reported person has been taken care of (which means is permanently banned for phishing).

If anyone gets any of those in-game mails again - same for in-game whisper - please take a screenshot and send it either to the GM team by using a ticket or to me here by PM.

 

Thank you

 


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#4 Popcorn

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Posted 22 September 2017 - 10:36 AM

I pinned this topic because there are coming up phishing mails in-game.

 

Please keep the following in mind to protect your account from phishing:
 

Staff members never ask you about your password in-game! Neither by Whisper nor by in-game mail. Never give anyone the password to your game and/or WarpPortal account.

 

Lately there are e-mails sent with GM[Popcorn] as subject. These are fake. I  (or any other staff member) never would send any in-game mails to someone asking for passwords. 

 

If you get such mails please send a screenshot of it to the GM Team or to me by PM where the sender can be clearly seen. People sending those e-mails are permanently banned for phishing.

 

Thank you!


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#5 Dragonlark

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Posted 05 November 2017 - 07:05 AM

Thank you for your report, but please be sure not to call out a specific user name on the forums. Reports can be sent to our support team at support.warpportal.com so they can take appropriate action regarding this matter. 


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