there is currently a phishing try ongoing in the game. Random users get ingame mails telling them they won a lot of different IM stuff and IM points. They tell you in this mail to give them your email address/ account ID and your password to claim your "prize".
DO NOT give them any of your account information, this is fake and a try to take over your account(s).
Please warn your friends and guild members to not fall for this phishing mails.
I've just gotten such an ingame email myself, took a screenshot and the ticket to the support is out already. Poppie just for your information I've sent you the screenshot I took by pm too.