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Why does it take so long?


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#1 Gleidinho

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Posted 07 October 2017 - 05:56 AM

Hi guys,

 

 

I had opened a ticket 2 days ago and so far I have not had an answer...

This is so frustrating and its not the first time  :p_sad:  :p_swt:

 


Edited by Gleidinho, 07 October 2017 - 06:15 AM.

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#2 yauhoilun

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Posted 07 October 2017 - 06:04 AM

2 days is not long
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#3 BlackMeow

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Posted 07 October 2017 - 09:15 AM

1 week is not long


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#4 Boyeteers

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Posted 07 October 2017 - 09:18 AM

if it's about payment, it's not that long. $$$


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#5 BlackMeow

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Posted 07 October 2017 - 10:42 AM

$_$ <--- their face 


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#6 MikeWolf

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Posted 07 October 2017 - 12:51 PM

Ermm what?  That's long as hell to give a reply.

1 week is not long

 


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#7 VModCinnamon

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Posted 07 October 2017 - 01:39 PM

Greetings Gleidinho,

Currently ticket response times are experiencing some delays, your understanding and patience are appreciated.


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#8 BlackMeow

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Posted 07 October 2017 - 05:48 PM

Ermm what?  That's long as hell to give a reply.

 

in our perspective, yes. in their's, no. you're not the only one who sends a ticket. there are thousands of people playing warpportal games. also, replying to tickets are not their only job.:heh: 


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#9 SasukeSusanoo

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Posted 07 October 2017 - 06:11 PM

2 days is not long

A week is really a very long time comin' !
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#10 yamasakai90

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Posted 07 October 2017 - 06:33 PM

Hi guys,

 

 

I had opened a ticket 2 days ago and so far I have not had an answer...

This is so frustrating and its not the first time  :p_sad:  :p_swt:

 

It enters a queue and normally have about 3 days waiting time before they have a look at your ticket. (Depending on how long is the queue).

 

Also the support team does not work on weekends and only work on office hours, so if you send it late friday or saturday, expect the earliest reply to be on Wednesday the following week.


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#11 Gleidinho

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Posted 11 October 2017 - 11:04 AM

Six days so far...

:hmm:

 


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#12 ChakriGuard

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Posted 11 October 2017 - 11:20 AM

2 weeks is expected. 1 month is long.


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#13 SmallDogJorge

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Posted 11 October 2017 - 01:59 PM

8 inches is long
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#14 Gleidinho

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Posted 11 October 2017 - 05:40 PM

Im very disappointed.

1 week guys

1 week without playing 

 

@quit

im going to another server

bye everyone

 

:pif:


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#15 VModCinnamon

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Posted 12 October 2017 - 05:09 AM

Gleidinho, please check your ticket for a response.


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#16 LordYggdrasill

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Posted 12 October 2017 - 05:30 AM

lol a response right after the OP's last message, what a coincidence.

:rolleyes:


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#17 Gleidinho

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Posted 12 October 2017 - 05:33 AM

Gleidinho, please check your ticket for a response.

 

I checked. 

Im waiting now.

I hope that dont take another week.


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#18 VModCinnamon

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Posted 12 October 2017 - 08:01 AM

Supposedly should not take long, bug me in a PM if it took longer than 2 days please.


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#19 Gleidinho

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Posted 12 October 2017 - 08:50 AM

OMG

2 days?? whaaaat?

 

 

:p_swt:  :p_cry:  :sob:


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#20 SmallDogJorge

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Posted 12 October 2017 - 10:17 AM

2 days and 1 year is not that bad
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#21 LordYggdrasill

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Posted 13 October 2017 - 11:21 AM

Come on, only 2 days of waiting is not bad at all, it is exceptionally good.
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#22 Gleidinho

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Posted 14 October 2017 - 04:08 AM

do they (the support) work on saturdays?

 

 


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