3 replies to this topic

[Rinster]

Hi, I'm trying out Renewal.

 

I can't seem to multiclient. When I have an RO window open and open either...

- the Renewal Setup window

- or a second Renewal game window

my screen turns black for about 2 mins then the ragnarok windows error.

 

Is there any way to fix this? :S I asked other players and noone seems to have this issue.

[VModCinnamon]

Hello,

 

Make sure your client is up to date, as well as your graphic card and operating system files.

 

To check the client:

Load your game client, on the Password/ID screen pull the Copyright Gravity black bar down to get the serial number.

If it matches the one in the picture below then your client is up to date, if not then you may have issues running the client.

 

 

Other things to look for:

Please make sure that Ragexe.exe and Ragnarok.exe are set to run as an admin all the time.

In addition, launch Setup.exe as an admin and set video settings appropriately.

 

Let us know how it goes!

 

 

[Rinster]

Thanks Cinnamon! Unfortunately the problem still persists. :S
Just tried multiclienting on classic too, and this is the error code that came up:
 

Exception Type: 0xc0000005

 

0x725355eb atiu9pag.dll

0x72c23b5e DDRAW.dll

0x772949af GDI32.dll

0x7771b657 ntdll.dll

0x7771b39e ntdll.dll

0x7771afbb ntdll.dll

0x77729c54 ntdll.dll

0x77729b88 ntdll.dll

0x7772ac9d ntdll.dll

0x771d8744 KERNEL32.DLL

0x7775582d ntdll.dll

0x777557fd ntdll.dll

 

eax: 0x05d0fbc8 ebx: 0x00b9ee68

ecx: 0x00000000 edx: 0x00000001

esi: 0x00000000 edi: 0x05d0fbd8

ebp: 0x05d0fbb0 esp: 0x05d0fbac

 

stack 05d0fbac - 05d0ffac

05D0FBAC : E0 55 53 72 DC FB D0 05 5E 3B C2 72 00 00 00 00 

05D0FBBC : C8 FB D0 05 20 FC D0 05 10 3B C2 72 01 00 00 00 

05D0FBCC : 00 00 00 00 00 00 00 00 00 00 00 00 4C C4 56 A5 

05D0FBDC : 34 FC D0 05 AF 49 29 77 10 FC D0 05 00 00 00 00 

05D0FBEC : 80 9B 10 06 00 00 00 00 4C FC D0 05 00 00 00 00 

05D0FBFC : 8C FB 00 00 00 00 00 00 00 00 00 00 00 00 00 00 

05D0FC0C : 01 00 00 00 28 3C 66 05 01 00 00 00 00 00 00 00 

05D0FC1C : 00 00 00 00 0C 24 76 77 00 00 00 00 B0 7C 99 76 

05D0FC2C : 1C 0C B3 A0 FE FF FF FF E0 FC D0 05 57 B6 71 77 

05D0FC3C : B5 30 BC A3 29 16 C6 41 02 00 00 00 00 00 00 00 

05D0FC4C : 00 00 00 00 F8 88 99 0E 18 00 00 00 19 19 19 A0 

05D0FC5C : C8 88 99 0E B0 3B 64 05 00 00 00 00 00 00 00 00 

05D0FC6C : 01 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00 

05D0FC7C : 80 9B 10 06 F8 88 99 0E 00 00 00 00 00 00 00 00 

05D0FC8C : 00 00 00 00 B5 30 BC A3 29 16 C6 41 00 00 00 00 

05D0FC9C : 01 00 00 00 00 00 00 00 84 9B 10 06 00 00 00 00 

 

Launch Info 

0000 0000 0000 0000 0000 0000 0000 0000 

0000 0000 0000 0000 0000 0000 0000 0000 

0000 0000 0000 0000 0000 0000 0000 0000 

0000 0000 0000 0000 0000 0000 0000 0000 

 

Job : Novice

Edited by Rinster, 15 October 2017 - 12:41 PM.

[VModCinnamon]

Let's look at the crash log, see the following.

• Run the game client like you normally do.
• Have the crash window pop up.
• Close the crash error.
• Download Appcrashview application from here (self host).
• Uncompress the file with Winzip or 7zip.
• Open Appcrashview folder, right-click on AppCrashView.exe and choose Run as administrator.
• A list of crash errors will appear, find the most recent Ragexe.exe error, click on it.
• Below in the application a log will appear with details, copy-paste that part and post it in your next reply.

The log will be lengthy and properly best sent into a PM, so please prepare the log and send me it through a private message.