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Recent Payment Issues 10/17


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#1 AndraSyte

AndraSyte

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Posted 17 October 2017 - 09:50 AM

Greetings Roserians!

 

We have become aware of reports regarding account verification issues and payment options not displaying correctly. The account system/Billing Team is currently working hard to resolve these issues. Once we receive word we will provide further updates. We thank you for your patience and understanding!


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#2 AndraSyte

AndraSyte

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Posted 17 October 2017 - 03:14 PM

We have received an update regarding the recent issues. Thank you once again for the patience while the matters are being resolved!  :p_smile:

 

As you might have noticed, we've been experiencing some issues with our various payment and login systems. We are conducting upgrades to the system to resolve this, but there will be intermittent downtime over the next few hours. We will alert you when the matter has been resolved. Thank you so much for your patience!
 
-WarpPortal Team

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