6 replies to this topic

[Richkr]

Again...
Not the best time to purchase WPE :T
 

Edited by Richkr, 21 October 2017 - 01:16 AM.

[VModCinnamon]

Reported the issue to the staff.

[Richkr]

Thanks Cinnamon. Can't access yet, hopefully it will be back up again on Monday.

[VModCinnamon]

Richkr,

 

Would you be kind to provide the following info?

• Payment option used prior error or the steps taken to reach the page of error.
• If you have sent a support ticket, if so PM me its number please.

Edited by VModCinnamon, 21 October 2017 - 09:11 AM.

[Richkr]

 

Richkr,

 

Would you be kind to provide the following info?

• Payment option used prior error or the steps taken to reach the page of error.
• If you have sent a support ticket, if so PM me its number please.

 

 

I always used Paypal. I can login to my WP account, but the page crashes as shown on the first post when I click power-up. I have another account that was not registered with FB which can access the payment page. So I figured this might be something with Facebook Accounts again.

 

Pm sent.

Edited by Richkr, 21 October 2017 - 09:26 AM.

[VModCinnamon]

I have responded to your PM with further instructions.

[VModCinnamon]

Partially resolved.

 

To get around the issue, users with Facebook registered accounts are advised to use Warpportal login directly through entering the email associated with that Facebook account.

In case the password is not working, please go through Reset Password/Forgot Password prompt. If all done correctly, you should be able to use the email/password to log on the account without going through FB extension.