100 replies to this topic

[VModPassionFruit]

The issue seems to be ISP related: Movistar and Vivo, which are the same company under different names for their respective countries. The issue has been forwarded to the IT department, and they will try improve the situation on their end. If you want to help the process, you can call your ISPs and tell them you are having connectivity issues to "Telnet" in North America, hopefully, they will listen and try to fix it (we all know how ISPs can be )

[Ch4osD4wn]

My ISP suport is useless, they have a third part company that answer suport requests with employess that dont know anything about what they are doing there, and if and whenever they call the one person in charge, that actually knows something, they get repreended.

 

Tl;Dr unfortunately is easier for you guys to somehow indirectly contact them, them me to be able to talk to someone on the ISP that would know what IP/tracert/route means, and do something besides asking me to restart my stuff and drop the call when it doesnt solve anything.

[Shaarp]

My ISP suport is useless, they have a third part company that answer suport requests with employess that dont know anything about what they are doing there, and if and whenever they call the one person in charge, that actually knows something, they get repreended.

 

Tl;Dr unfortunately is easier for you guys to somehow indirectly contact them, them me to be able to talk to someone on the ISP that would know what IP/tracert/route means, and do something besides asking me to restart my stuff and drop the call when it doesnt solve anything.

 

Vivo Dibra FTW

[DrLunatic]

^ this

[costameliande]

ISP : Vivo

Sadly there's nothing i can do about my ISP their support is useless, hope we can get back quickly 

 

OBS: I can access the sites normally just cant get patch updates.

[DrLunatic]

Im playing with vpn >_>, but is terrible

[Roupasparaofrodo]

It's all working now for me!

 

Edit: I was able to play for a couple hours, but eventually got dced for a few minutes. Same issue, only now i'm not having any problem to access warpportal.com. On the other hand, can't connect to playragnarokrestart.com or load the patch. Minutes later it got back, so i managed to play another hour but it's down again.

Edited by Roupasparaofrodo, 15 December 2017 - 05:05 AM.

[joaoyuri]

Any news, guys?

[costameliande]

Still cant play, any news guys? 

@Edit : Please dont leave us blind give us some heads up.

Edited by costameliande, 15 December 2017 - 03:37 AM.

[Eyres]

Im playing with vpn >_>, but is terrible

same, I have so much lag now.... <.<

[ikkion]

Indique também de onde você está jogando, seu ISP e se você usa uma VPN ou não.

 

I am from Brazil, ISP=Vivo Fibra, i dont use a VPN, but i am using a proxy to access the website, because otherwise i cant access it.

 

Can you solve this for us? please

 

lol

 

Edited by ikkion, 15 December 2017 - 03:58 AM.

[Roupasparaofrodo]

Editted my last post with an update. Still having issues 

[Yaham]

Called to Vivo a few minutes ago, they are saying that everything is "ok", and no changes were made!

 

 

This will be a bad weekend for us :/

[costameliande]

No update about the problem at all...

 

I can play with vpn but the lag is almost unbearable. :|

[Yaham]

No update about the problem at all...

 

I can play with vpn but the lag is almost unbearable. :|

 

I prefer them trying to solve the issue than wasting time updating us. 

[costameliande]

I prefer them trying to solve the issue than wasting time updating us. 

 

And how are you sure they are trying to solve the problem?

[Yaham]

And how are you sure they are trying to solve the problem?

 

Faith!! 

[amamiya02]

Im from Perú and i cant enter in the patch of iRO, i have Movistar :s

Edited by amamiya02, 15 December 2017 - 05:46 AM.

[costameliande]

Faith!! 

 

Seems like your faith is failing you. I'd rather have a response at least to let us know if they could find the problem or not.

[Yaham]

Seems like your faith is failing you. I'd rather have a response at least to let us know if they could find the problem or not.

 

 

In fact I don't play in the weekends, so my faith only need to start working on monday! 

 

 

And what guarantee that their response will either be true? 

[costameliande]

Called to Vivo a few minutes ago, they are saying that everything is "ok", and no changes were made!

 

 

This will be a bad weekend for us :/

 

 

In fact I don't play in the weekends, so my faith only need to start working on monday! 

 

 

And what guarantee that their response will either be true? 

 

If you dont play on weekends why did you say its going to be a bad weekend for us?

 

And nothing guarantee that's gonna be true but at least they gave some response, better than do nothing.

[AurelioRocha]

I present myself in the same situation, I wish the team success to solve the problem.

[Yaham]

If you dont play on weekends why did you say its going to be a bad weekend for us?

 

And nothing guarantee that's gonna be true but at least they gave some response, better than do nothing.

 

Because I can feel the pain of my countrymen! haha

 

 

p.s: I would write "countrymanS"... thank you google translate!

[ikkion]

tomorrow has WoE and how do I play? if I use VPN it gets this damn delay.       

[costameliande]

Oh nice now i gotta use VPN to access forum/site too...